Customer Support Representative French Speaker

New opening: Customer Support Representative Porto Portugal. French speakers encouraged to apply.

Its a front-line support role: fielding questions solving problems and making sure people leave the conversation satisfied.

What youd be doing:

• Respond to customer questions across phone chat and/or email
• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly
• Resolve issues efficiently without cutting corners on quality

What were looking for:

• Right to work in the country without sponsorship required
• Comfortable in a fast-moving customer-facing role
• Clear professional communication style written and verbal
• Able to stay organized when handling multiple cases at once

Details:

• Work model: Hybrid

This is one of several openings were currently recruiting for in Portugal - worth asking what else might fit if this one isnt quite right.

Get in touch by applying - were moving on this one at a steady pace.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process from application to onboarding.