Customer Support Representative French Speaker

Fluent in French A team in Lisbon is looking for their next Customer Support Representative.

Its a front-line support role: fielding questions solving problems and making sure people leave the conversation satisfied.

What youd be doing:

• Stay calm and clear with customers even when theyre frustrated
• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone chat and/or email

What were looking for:

• Comfortable in a fast-moving customer-facing role
• Eligible to work in the EU (citizenship valid permit or equivalent)
• Right to work in the country without sponsorship required
• Able to stay organized when handling multiple cases at once

Details:

• Work model: On-Site

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