Customer Service Representative – ByteDance GEC Project

Schedule: Rotating shifts Monday to Sunday

• Current shifts: 7:00 AM 11:00 PM
• 2 rotating days off per week
• Please note: The schedule may transition to a 24/7 rotating shift pattern in the future subject to client requirements.

Were looking for a Customer Service Representative to join the ByteDance GEC project.

In this role youll provide professional customer support assist users with their inquiries and deliver an excellent customer experience in a fast-paced international environment.

• Attendance bonus: 100 per month (paid over 11 months)

• Respond to customer inquiries professionally and efficiently.
• Resolve customer issues while providing excellent service.
• Maintain accurate records of customer interactions.
• Work collaboratively with your team to meet quality and performance standards.

• Excellent communication and customer service skills.
• Comfortable working rotating shifts including weekends and public holidays.
• Customer-focused with strong problem-solving abilities.
• Ability to work in a fast-paced environment.

• Candidates must not have previously worked on any ByteDance project regardless of the business line outsourcing partner or country.
• Candidates should be available to work the required rotating schedule.

If you enjoy helping customers and want to build your career with a global project wed love to hear from you!