Customer Service French

Braga Portugal On-Site French Speaking Monday to Friday: 07:00AM - 07:00PM (Rotational shifts) Start Date: May 2026 Permanent Contract (3 months trial)

ABOUT THE ROLE:

We are recruiting French-speaking Customer Service Representatives to join our clients team in Braga Portugal. This is an excellent opportunity to work in a dynamic environment supporting customers in French and English.

WHAT YOU WILL DO:

Provide high-quality customer service support via multiple channels

Handle customer inquiries and resolve issues efficiently

Communicate with customers in French and English

Work collaboratively with team members to ensure customer satisfaction

Maintain accurate records of customer interactions

WHAT WE ARE LOOKING FOR:

Fluency in French and English (written and spoken)

Strong communication and problem-solving skills

Customer-focused attitude with attention to detail

Ability to work rotational shifts including Saturdays

EU ID Residence card and Manifestação de Interesse OR Valid Work Visa (Type D) AIMA Appointment Scheduled NIF OR Expired Work Visa (Type D) AIMA Appointment Already Attended NIF

NISS is preferably to have however support can be provided

WHATS IN IT FOR YOU:

Competitive base salary paid over 14 months

Performance Bonus: 155 per 12 months

Meal Allowance: 7.63 per day

Position bonus for Braga: 20 per 12 months (Welcome Bonus paid in 12 monthly instalments during the first year of employment)

Health Insurance: Since day 1 (monthly fee applies). Free after 6 months of contract

Days Off: Saturday and Sunday

Permanent contract with career development opportunities

READY TO APPLY