Customer Service Danish Speaker

An employer in Braga is hiring for a Customer Service role and building out their Danish team.

Its a front-line support role: fielding questions solving problems and making sure people leave the conversation satisfied.

What youd be doing:

• Respond to customer questions across phone chat and/or email
• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality
• Stay calm and clear with customers even when theyre frustrated

What were looking for:

• Comfortable in a fast-moving customer-facing role
• Able to stay organized when handling multiple cases at once
• Clear professional communication style written and verbal
• Reasonably tech-comfortable - happy learning new internal systems

Details:

• Work model: Remote

We work with employers across several European markets so even if this particular role isnt a perfect match its worth staying in touch.

If this sounds like a fit go ahead and apply - happy to answer questions along the way.