Customer Experience Associate – Ukrainian Speaking

Job Title:Customer Experience Associate Ukrainian Speaking

Location:Portugal

Role Overview:We are hiring Ukrainian-speaking Customer Service Advisors to join a multinational enterprise located in Portugal.

Core Responsibilities:

• Handle and resolve client queries across various channels including live chat email and telephone.
• Deliver polite transparent and highly professional assistance to all users.
• Supply precise answers focused on effectively resolving the customers needs.
• Accurately log and maintain records of all client communications within our internal database.
• Consistently uphold the companys service benchmarks and quality expectations.
• Work cross-functionally with global team members as situations require.
• Previous background in customer support is entirely optional.

Candidate Requirements:

• Possess native or fluent (C1-C2) proficiency in the Ukrainian language.
• Demonstrate an intermediate or advanced grasp of English (minimum B1 level).
• Are fully prepared to relocate to and work from Portugal.
• Have a dependable driven personality with a strong willingness to acquire new skills.
• Feel comfortable and thrive in a highly diverse international workplace.
• Hold EU citizenship a legal Portuguese work permit or active temporary protection status in Portugal.

What We Provide:

• Monthly Gross Income:Between 975 and 1200 .
• Fully compensated initial training and a well-organized onboarding phase.
• An energetic diverse and vibrant team atmosphere.
• The chance to build your professional portfolio within a global corporate structure.
• Opportunities to develop crucial business and communication expertise for your long-term career growth.
• Relocation Assistance:We provide a dedicated package to help smooth your transition to Portugal. Specific details benefits and timelines will be reviewed directly during the interview stage.