Customer Care Representative –Dutch-Speaking Lisbon, Portugal

Location: Lisbon Portugal
Work Arrangement: On-site for the first 3 months with the possibility of moving to a hybrid model afterwards
Working Hours: Between 08:00 and 18:00

About the Opportunity

Are you fluent in Dutch and English and enjoy assisting people We are looking for a multilingual professional to join a customer service team in Lisbon.

This role offers the chance to work in an international setting develop your customer support skills and build your experience in a customer-focused environment.

Your Responsibilities

• Serve as a point of contact for customers seeking assistance
• Respond to customer questions and provide relevant information
• Help resolve issues while maintaining a professional and friendly approach
• Communicate effectively in both Dutch and English
• Follow internal guidelines to ensure a consistent customer experience

Who Were Looking For

• Excellent command of Dutch
• Strong English communication skills
• Good interpersonal and communication abilities
• A helpful patient and solution-oriented mindset
• Current residence in Lisbon Portugal
• Availability to work on-site during the initial period

What You Can Expect

• Performance-related bonus opportunities
• An additional bonus for language proficiency
• Potential hybrid working arrangements after 3 months
• Experience in an international work environment
• Opportunities to develop your customer service career

Important: This position is open to candidates already living in Lisbon. Relocation support is not available.

How to Apply

Interested in this opportunity Send your updated CV in English to with the subject line Dutch-Speaking Customer Care Representative Lisbon.