Coordinator Replacement Italian Speaking

Join our corporate assistance services team supporting international clients. We operate in a fast-paced service-driven environment where collaboration responsiveness and customer satisfaction are at the heart of everything we do.

We are now looking for a Coordinator Replacement who is dynamic solution-oriented and committed to delivering excellent customer this role you will support our corporate assistance clients by handling requests efficiently and professionally acting as a key point of contact in critical situations. Ready to make a real impact Then apply now!

YOUR ROLE AT SIXT

• You handle client requests via phone and email in a timely and professional manner
• You assess customer needs and provide appropriate solutions including alternative options when required
• You ensure a consistently high standard of service with a strong focus on customer satisfaction
• You listen actively to accurately identify and understand client needs
• You provide prompt commercially minded responses to customer inquiries
• You read understand and process invoices supporting basic accounting tasks

YOUR SKILLS MATTER

• Communication You demonstrate excellent verbal and written communication skills enabling clear professional and effective interactions with clients and internal stakeholders
• Customer Focus You bring a strong customer service mindset with a proactive solution-driven approach to problem-solving always prioritizing client satisfaction
• Analytical Skills You combine good analytical abilities with common sense and responsiveness allowing you to assess situations quickly and make sound decisions
• Organization You are organized thorough and detail-oriented with the ability to multitask effectively while maintaining accuracy in a fast-paced environment
• Language You are fully proficient in English and Italian
• Tools & Adaptability You are comfortable using office software and internal management systems and you adapt quickly in urgent or complex situations

WHAT WE OFFER 

• The SIXT Lisbon ExperienceTwo of Lisbons most exciting hubs - Factory Lisboa in Beato and ARTs Lisboa in Parque das Nações - are where youll find your new home base. Expect a fast-paced international atmosphere where ideas flow freely people genuinely look out for each other and no two days feel quite the same

• Community & International EnvironmentJoin a truly global workplace with colleagues from many nationalities. Regular team events community activities and inspiring talks with internal and external speakers make our Lisbon hubs more than just an office 

• Flexibility & Modern Work SetupBenefit from a hybrid working model with two office days per week and flexible working hours. Our modern offices are designed for collaboration while allowing you the flexibility to work in the way that suits you best 

• AI at your fingertipsFrom day one youll have access to Claude by Anthropic and SIXTgpt SIXTs own AI platform to supercharge your work. We invest in every team members AI journey: encouraging experimentation building knowledge and making sure youre ahead of the curve 

• Time Off & WellbeingEnjoy 28 vacation days per year an additional day off on your birthday one volunteer day annually and private health insurance that also covers your spouse and children free of charge 

• Everyday BenefitsReceive a yearly Coverflex allowance and a daily meal allowance to make life a little easier every day 

• Employee PerksGet exclusive rates on all SIXT services with special discounts extended to your family and friends. Because great perks are even better when you can share them 

Additional Information :

About us:

We are a globally leading mobility service provider with a revenue of 4.3 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 360000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 100 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Remote Work :

No

Employment Type :

Full-time