Content Moderator – E-commerce Trust & Safety

Are you fluent in Polish and looking to kickstart your career in a dynamic global tech environment

We are seeking a detail-oriented culturally aware Polish-speaking Content Moderator to join our Trust & Safety this role you will be the frontline guardian of an internationally recognized e-commerce platform ensuring that product listings and community content remain compliant safe and of the highest quality.

• Role: Content Moderator (Polish Market)
• Industry: E-commerce / Trust & Safety / Digital Media
• Language Requirements: Polish (C1/C2 Native-level) English (B2)
• Schedule: 24/7 Rotative shifts (Monday to Sunday) with 2 consecutive rotative days off per week

• Base Salary: 920 / month (gross)
• Meal Allowance: 7.63 net per working day (160 net/month)
• Complexity Bonus: 70 / month
• Performance / Quarterly Bonus
• Comprehensive initial & ongoing training
• Multicultural inclusive team environment with international career growth opportunities

• Review & Moderate: Review products services user reviews and multimedia content uploaded to the e-commerce platform against established policy guidelines and local market regulations.
• Maintain Quality & SLA: Deliver high-quality objective and timely decisions within agreed latency Service Level Agreements (SLAs).
• Policy & Compliance: Ensure full legal/regulatory compliance and user safety across the platform adapting quickly to evolving policies.
• Issue Escalation: Identify emerging trends suspicious behavior or complex compliance cases and escalate them in accordance with operating protocols.
• Market Expertise: Apply your deep understanding of Polish cultural nuances slang and e-commerce shopping behaviors to validate listings accurately.

• Language Skills:
  • Polish: C1 or C2 (near-native/native proficiency in reading writing and comprehension).
  • English: B2 (intermediate/independent user for training internal tools and escalations).
• Analytical Mindset: Strong critical thinking attention to detail and objective rational decision-making abilities.
• Adaptability: Comfortable working with rotative shifts (including nights and weekends) and handling fluctuating queue volumes during peak retail seasons.
• E-commerce Affinity: Familiarity with online shopping ecosystems product categories and digital consumer trends.
• Professional Resilience: Sound judgment personal integrity and emotional maturity when handling sensitive or non-compliant digital content.
• Organizational Skills: Ability to self-manage time effectively in a fast-paced target-driven setting.

Take the next step in your career and help build a safer digital marketplace!