Content Moderator AI (Italian)

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speaking Content Moderator AI for their office in Lisbon.

Position: Content Moderator AI

Location: Lisbon Portugal

Work model: on-site

Employment type: Full-time (6 month contract)

DUTIES AND RESPONSIBILITIES:

• Review AI-generated dubbed video content to ensure compliance with platform policies and community guidelines

• Evaluate flagged content and make accurate moderation decisions based on internal procedures and policy guidelines

• Assess translation quality cultural appropriateness and regional compliance of AI-generated content

• Identify content containing misinformation hate speech harassment or other policy violations

• Escalate complex sensitive or high-risk cases to the appropriate internal teams

• Accurately document moderation decisions using internal systems and tools

• Meet quality accuracy and productivity targets while reviewing high volumes of content

• Stay up to date with policy changes moderation guidelines and process updates

• Handle sensitive or potentially disturbing content with professionalism and confidentiality.

REQUIREMENTS:

• Native or fluent Italian written and spoken (C2)

• Good command of English (minimum B2)

• Strong analytical thinking and objective decision-making skills

• Excellent written and verbal communication skills

• Good understanding of the local market language and cultural nuances

• Strong understanding of e-commerce platforms and online content ecosystems

• High attention to detail with excellent organisational and time-management skills

• Ability to work efficiently in a fast-paced high-volume environment

• Resilient and comfortable reviewing sensitive or potentially disturbing content

• Sound judgement integrity and ability to apply moderation policies consistently

• Customer-focused mindset while maintaining objectivity during content review

• Willingness to work rotational 24/7 shifts including weekends and public holidays.

BENEFITS:

• Modern office in a city center with open spaces easy to access with public transportation

• Comprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplace

• Support from colleagues with coaching and mentoring opportunities

• Health and Wellbeing initiatives

• Monthly meal allowance

• And many more!!!