Business & Delivery Analyst, HSS Research Solutions

Job Overview

The Business & Delivery Analyst HSS Research Solutions supports the delivery and implementation of HSS Research Solutions. The role focuses on understanding client research workflows (clinical trials biobanking and data capture) and translating requirements into solution configurations and specifications. This role bridges client needs and platform capabilities ensuring solutions align with business requirements while remaining within technical and operational constraints.

Key Responsibilities

Collaborate with clients and internal stakeholders to capture and clarify business needs research workflows and solution requirements

Translate requirements into clear user stories functional specifications and acceptance criteria to support delivery and development activities

Configure base solution functionality in accordance with approved requirements and support customization activities through detailed specifications for workflows and reporting

Work closely with cross-functional team members to ensure requirements are understood and implemented as intended.

Participate in client discussions workshops and walkthroughs to support solution alignment and ensure clarity of requirements

Support testing validation and implementation activities including test scenario preparation validation against requirements defect tracking and issue resolution

Contribute to go-live readiness and post-release verification activities to ensure successful implementation outcomes

Support development and delivery of training sessions and user documentation to enable adoption and effective use of the solution

Build and maintain strong client relationships through consistent communication and a clear understanding of client needs and solution usage

Maintain structured documentation and contribute to continuous improvement and standardization of delivery practices.

Qualifications & Experience

Bachelors degree in Life Sciences Health Informatics Computer Science Business Administration or related field (or equivalent experience)

2 years of experience in business analysis solution delivery or software implementation

Experience gathering and documenting requirements (user stories functional specifications acceptance criteria)

Strong ability to translate complex workflows into structured actionable requirements and solution designs

Experience working in client-facing delivery environments with cross-functional teams

Strong communication stakeholder engagement and organizational skills

Analytical mindset with attention to detail and ability to identify risks and dependencies

Understanding of configurable platforms and how requirements translate into delivered solutions

Experience with healthcare clinical research or biobanking workflows required

Exposure to regulated or SOP-driven delivery environments preferred

Familiarity with healthcare interoperability standards (e.g. APIs HL7 FHIR) preferred

Experience supporting testing validation UAT or release activities within delivery projects preferred

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA we believe that diversity inclusion and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone everywhere. When our talented employees bring their authentic selves and their diverse experiences to work they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise as part of this culture IQVIA is committed to ensuring effective equality between women and men integrating it as a strategic principle in its corporate and human resources policies.