Business Analyst Travel Management (mfdiv.)

1) Process & Requirements Management

• Analyze and model end-to-end processes within the business travel ecosystem (as-is/to-be) including identification of automation levers
• Elicit structure and prioritize requirements (e.g. user stories acceptance criteria); facilitate workshops and ensure stakeholder alignment
• Act as the interface between business and IT/implementation partners (collect understand and translate requirements) a core responsibility of the BA role

2) Use Case Development & Business Value

• Build and further develop a use case pipeline (ideation workshops evaluation based on value feasibility and ROI)
• Develop business cases including KPI definition (e.g. efficiency quality customer satisfaction savings) and success measurement

3) Solution Design & Implementation (with market solutions)

• Evaluate standard cloud and tool solutions as well as AI/agent-based approaches with a focus on API-based integration and pragmatic implementation (make or buy)
• Support tenders and proposal evaluations fit-gap analyses proof of concepts and implementation and rollout planning
• Contribute to quality assurance acceptance testing hypercare and transition into operations (including documentation and knowledge transfer)

Qualifications :

• Degree in Business Informatics Computer Science Business Administration Engineering or a comparable qualification
• 7 years of experience as a Business Analyst Requirements Engineer or Process Manager in digitalization or automation projects
• Understanding of integrations and data flows (APIs interfaces data quality)
• Excellent communication skills in English (written and spoken) / German (as additional)
• Experience with RPA/workflow automation or AI use cases (e.g. prompting evaluating AI outputs governance/data privacy awareness)
• Experience in selecting and managing external service providers (RFPs vendor scoring SLAs/operating models)
• Domain knowledge in Travel & Expense is an advantage
• Like to work for international work environments 
• Flexible and autonomous 

Additional Information :

Work #LikeABosch includes: 

Flexible work conditions

Hybrid work system

Exchange with colleagues around the world

Health insurance and medical office on site (general clinic)

Training opportunities (p.e. technical training foreign languages training) & certifications

Opportunities for career progression and continuous professional development

Access to great discounts in partnerships and Bosch

Sports and health related activities (gym)

Great access to public transports

Free parking lot

Canteen

Success stories dont just happen. They are made...

Make it happen. We are looking forward to your application!

Remote Work :

No

Employment Type :

Full-time