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Build Your Career in AI — English Technical Customer Support

CB Talents


Job Location:

Amadora - Portugal

Monthly Salary: Not provided by the employer
Posted: 8 October 2026 (17 days ago)
Application Deadline: 5 January 2027
Vacancies: 1 Vacancy

Job Summary

Already have experience in Customer Support IT Support or Technical Support and want to move closer to the AI industry

This could be your next step.

Join an international support team assisting users of a leading AI research and deployment company whose technology is used for writing coding research automation and more.

Lisbon Portugal On-site
English-speaking role
Day Shift Rotating schedule between 07:0022:00

Why consider this role

Instead of supporting a traditional product youll work closely with users of one of todays most relevant technology categories: generative AI.

Compensation & Benefits

1320.67 monthly package

Performance bonus up to 200/month
Private health & dental insurance after contract signature
22 days of annual leave
Compensated training upon successful completion


Youll gain hands-on exposure to:

Troubleshooting account access and user issues
Supporting billing and invoicing inquiries
Guiding customers on how to use AI products effectively
Supporting both individual and business users across multiple channels
Working in an international fast-paced tech environment

Who were looking for

Previous experience in Customer Service Customer Support IT Support or Technical Support is required
Strong English communication skills
Comfortable troubleshooting digital products and learning new tools
Customer-focused analytical and able to explain solutions clearly
Available for rotating shifts MondaySunday

If you already have support experience and want to add AI industry exposure to your career Id love to hear from you.

Send me your updated CV in English to apply.

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