B2B Advertising Support Specialist – Lisbon, Portugal

English-Speaking B2B Advertising Support Specialist Lisbon Portugal. 920 x 14.

• Location: Lisbon Portugal
• Languages: English
• Salary: 920 x 14
• Start: 24/9
• Relocation: not offered for this role

CloserHire is partnering with a global leader in digital advertising solutions to recruit a English-speaking B2B Advertising Support Specialist for their team in this role you will support business advertisers with technical troubleshooting platform guidance and optimization insights ensuring a seamless and high-quality user experience.

• Handle end-to-end troubleshooting for advertising products via email and chat. Diagnose issues related to campaigns platform tools and product features. Drive query resolution by collaborating with internal
• Product Operations & Engineering teams. Provide timely accurate updates to ensure high customer satisfaction. Identify opportunities to improve the user experience from day one. Ensure service quality by meeting productivity SLA and case-handling standards. Educate advertisers on features best practices and common issue types. Maintain proactive professional communication throughout the case journey. Share insights trends and feedback to support continuous improvement

• Native or C2 level of English
• Some experience with online campaigns or digital marketing you dont need to know everything just be comfortable with the basics. Familiarity with social media platforms and interest in online advertising. Previous experience in customer support or a contact center is a plus but not mandatory. Comfortable analyzing issues problem-solving and paying attention to detail. Ability to work both independently and as part of a collaborative team. A degree in Marketing or a related field is helpful but not required practical experience also counts. A proactive customer-focused mindset and willingness to learn

920 x 14

Portuguese contracts pay 14 salaries a year your normal monthly salary plus a holiday and a Christmas salary. The annual figure is therefore well above monthly 12 which is worth doing the maths on before you compare it to an offer at home.

• Full-time employment with comprehensive fully paid training. Monday to Sunday 07:0019:00
• Attractive base salary
• Relocation support package to help you settle into life in Lisbon
• Private health insurance and other benefits
• Opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment
• Modern office in central
• Lisbon easily accessible and well-equipped

Portugal is the most popular relocation destination we place into and it earns that. Over 300 days of sun a year some of the lowest living costs in Western Europe and a large international community in Lisbon and Porto that makes arriving alone much less daunting. EU citizens need no visa you can start immediately.

• Apply with your CV we read every application
• A short introductory call with CloserHire around 30 minutes
• Interview with the company
• Offer then we help with the paperwork and where relevant the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.