Automotive Field Technician

Stratio keeps public transport running. We monitor fleet health in real time and tell the worlds largest operators exactly whats going to fail before it does.

Were a small technical team of about 50 people growing our Service organization to keep pace with new installations and client rollouts across Europe.

Youll be responsible for the field work behind the installation uninstallation and reinstallation of the Stratio Databox our in-vehicle data collection unit following our defined technical processes.

In this role youll work directly on client vehicles at client sites representing Stratio professionally and making sure every installation meets our technical and quality standards.

You perform field work to install uninstall and reinstall the Stratio Databox and connected hardware following our internal procedures.

You provide field or remote support to diagnose and fix issues affecting the Stratio Hardware Solution reporting problems together with the proposed solution.

You train customers and partners on working with Stratio Hardware solutions representing Stratio professionally during every visit.

You create installation manuals and harnesses according to internal procedures.

You report on work progress to your supervisor and project lead.

Must have:

• Technical degree or professional experience in the electrical or mechanical field

• Drivers license (category B)

• Full availability and flexibility to travel abroad (expect an average of 2 weeks per month traveling)

• Availability to work weekends/night hours

• Great level of autonomy and ability to work under pressure

• Independent user of English

Strong plus:

• Knowledge working with diagnostic equipment

• Understanding of in-vehicle communication networks

• Understanding of OBD UDS FMS ISO 15765 J1939 J1708 KWP2000 or other protocols used in vehicle networks

• Previous experience in automotive/electrical maintenance

• Knowledge of other languages (Spanish French etc.)

This is not a desk job or a remote-first delivery role.

Youll spend a significant part of your time traveling and working directly on vehicles at client sites often on tight timelines and changing conditions.

Youd be the hands making Stratios technology work in the real world installing the hardware that keeps some of the worlds largest fleets running.

Youd have the autonomy to represent Stratio directly in front of customers and travel across different countries as you do it.

• All supplementary work and night shifts are paid accordingly;

• Food Allowance of 10.20 per working day;

• All work-related travel is arranged and fully covered by the company. You will also receive a daily allowance for each day spent away from home;

• Health Insurance to you and your children;

• Flexible Working Hours;

• 22 vacation days plus up to 3 extra time off days according to your tenure;

• Quarterly Events to discuss Strategy;

• Autonomy and Ownership Culture;

• Continuous feedback culture;

• Innovation Mindset;

• Career Acceleration.

Coimbra with full availability and flexibility to travel abroad.

• Screening call with HR

• 1st Interview with Hiring Manager (1h) Onsite with HR and Field Services Coordinator. We want to get to know you better and navigate through your experience skills and motivation.

• 2nd Interview with Head of Professional Services (1h) - Cultural fit interview. Maybe be onsite or remote.

• Live exercise (1h) Onsite with the Team. We will simulate an installation to assess your readiness for the role and also for you to test if youd enjoy it.

• Hiring Proposal

References may be required at any stage of the recruitment process.

AI & Transparency

We use AI-supported tools to help our team through the hiring process heres how:

• AI-assisted CV review: summarizes and suggests points for the hiring team to consider and help the team review applications faster; it does not make or influence hiring decisions.

• Profile anonymization: your name gender and other personal identifiers are hidden during early screening to avoid bias.

• Interview transcription: interviews may be recorded and transcribed to help our team focus on the conversation with your consent.

Every decision about your application is made by a person from the hiring team. These tools assist our hiring team they dont replace them.

Stratio is the Worlds Leading Real-time Predictive Fleet Maintenance Platform. The companys proprietary technology combines large-scale processing with the latest machine learning techniques to prevent hundreds of thousands of breakdowns from happening every day thus saving millions of people from the hassle of public transportation delays postponed deliveries or late arrival of essential goods.

Stratios platform enables zero downtime for 5 of the 10 largest transportation companies in the world and in 2021 raised an investment of $12 million to boost leadership in predictive fleet maintenance. Fleet operators in Europe North America Asia-pacific and Latin America trust Stratios technology to fully leverage the data under the hood to safeguard operations and keep customers happy. Stratios technology has enabled transportation for 1.3 billion people so far.

We want inspiring individuals in our teams where age race gender sexual orientation politics and religion do not matter and seek to create a tolerant and open space for everyone. We thrive to provide an inclusive and trustworthy environment.

You can find our Culture Manifesto and more team information here.

Take the road with us!