Career Category

Job Description

Join our team at AMGEN Capability Center Portugal consistently recognized among the top companies in the Best Workplaces(TM) ranking by Great Place to Work(R) in 2026 we were once again distinguished as one of the top Best Workplaces in the country (category 201-500 employees) reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals spanning more than 30 functions and areas of expertise and representing over 40 nationalities. Together we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics Digital Technology & Innovation Cybersecurity R&D Operations Global Distribution Finance Regulatory Affairs General & Administrative Human Resources and many more.

Located in the heart of Lisbon our AMGEN office fosters a culture of innovation excellence and purpose. Come thrive with us at AMGEN supporting our mission To Serve Patients.

What we do at AMGEN matters in peoples lives.

ASSOCIATE TALENT ACQUISITION OPERATIONS - ADMINISTRATION & COORDINATION

LIVE

WHAT YOU WILL DO

We are seeking a highly organized service-oriented Associate Talent Acquisition Operations to deliver accurate and timely recruitment administration and coordination services across ELMAC countries.

In this role you will support key stages of the hiring lifecycle including interview coordination offer and employment-contract administration pre-employment checks Workday hiring activities and pre-boarding coordination. You will work within defined processes and country requirements maintain high-quality data and documentation and provide a responsive experience for candidates recruiters hiring managers and HR partners.

Responsibilities:

• Coordinate interviews and candidate logistics including panel availability time zones schedule changes virtual or onsite arrangements and timely candidate communications.

• Prepare offer letters and employment contracts using approved templates and documented country instructions; confirm required inputs and approvals before release.

• Initiate and monitor background checks and other pre-employment requirements follow up on outstanding actions and escalate exceptions through the appropriate country process.

• Complete assigned hiring and pre-boarding activities in Workday and other Talent Acquisition systems ensuring information is accurate complete and updated on time.

• Coordinate pre-boarding administration and handoffs to local HR HR Operations payroll or onboarding teams in line with agreed country responsibilities.

• Manage assigned cases shared inbox requests and work queues in line with service-level agreements; prioritize effectively and escalate risks or delays promptly.

• Apply standard operating procedures controls data privacy requirements and documented local rules consistently seeking guidance when a request falls outside the approved process.

• Partner with recruiters candidates hiring managers HR Operations and country HR contacts to resolve routine questions and maintain clear expectations throughout the process.

• Support knowledge transfer process documentation system testing and the onboarding of new countries or activities into the central TA Administration service.

• Contribute ideas to simplify and standardize processes reduce manual steps strengthen controls and improve the candidate and stakeholder experience.

• Maintain operational trackers and support the preparation of service metrics quality checks and recurring reports.

WIN

WHAT WE EXPECT OF YOU

We are all different yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional are these qualifications and skills:

Minimum Requirements:

• Bachelors degree in Human Resources Business Administration or a related field.

• 2 years of experience in Talent Acquisition coordination recruitment administration HR operations shared services or a related operational role.

• Experience supporting interview scheduling post-offer activities pre-employment checks hiring documentation or pre-boarding.

• Strong attention to detail and demonstrated ability to deliver accurate work while handling sensitive personal information.

• Ability to manage multiple priorities meet deadlines and follow defined procedures in a fast-paced service-oriented environment.

• Clear written and verbal communication skills with a candidate- and customer-focused mindset.

• Working knowledge of applicant tracking or HR information systems; proficiency with Microsoft Office tools.

• Fluent business-level English is required.

• Professional proficiency in at least one of the following languages is required: German French Italian or Spanish.

• Proficiency in two or more supported languages is strongly preferred.

Preferred Requirements:

• Experience using Workday Recruiting or another enterprise applicant tracking system.

• Experience working in a shared service regional or multi-country operating model.

• Awareness of data privacy principles and the importance of country-specific employment and compliance requirements.

• Experience supporting process documentation testing or continuous improvement activities.

THRIVE

WHAT YOU CAN EXPECT OF US

As we work to develop treatments that take care of others we also care deeply for our teammates well-being and growth.

• Vast opportunities to learn develop and move up and across our global organization.

• Diverse and inclusive community of belonging where colleagues are empowered to bring ideas to the table take risks and act.

• Generous AMGEN Total Rewards Plan comprising healthcare finance wealth and career benefits.

• Flexible work arrangements.

Objects in your future are closer than they appear. Join us.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Salary Range