Associate Field Excellence & Business Insights

Join our team at AMGEN Capability Center Portugal consistently recognized among the top companies in the Best Workplaces ranking by Great Place to Work in 2026 we were once again distinguished as one of the top Best Workplaces in the country (category 201500 employees) reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals spanning more than 30 functions and areas of expertise and representing over 40 nationalities. Together we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics Digital Technology & Innovation Cybersecurity R&D Operations Global Distribution Finance Regulatory Affairs General & Administrative Human Resources and many more.

Located in the heart of Lisbon our AMGEN office fosters a culture of innovation excellence and purpose. Come thrive with us at AMGEN supporting our mission To Serve Patients.

What we do at AMGEN matters in peoples lives.

Associate Field Excellence & Business Insights

LIVE

What you will do

As an Associate Field Excellence you will play a key role in supporting both Field Excellence and Data Management activities. You will contribute to ensuring data quality developing reporting solutions generating business insights and supporting strategic decision-making across multiple Business Units. You will work closely with Sales Marketing Commercial Operations and Leadership teams to transform data into actionable recommendations while maintaining reliable and scalable data assets.

Some of the tasks related to this role are:

• Support annual Brand Planning activities by providing performance analysis business insights and recommendations across Business Units
• Develop and deliver regular Business Reviews identifying key trends opportunities risks and performance drivers
• Support Sales Incentive Plan (SIP) processes through performance monitoring analysis and reporting
• Contribute to Plan of Action (POA) planning qualification execution tracking and performance assessment
• Partner with Sales Marketing Commercial Operations and Leadership teams to understand business needs and translate them into analytical solutions
• Perform commercial analyses to support strategic and operational decision-making
• Develop dashboards reports and visualizations that provide actionable insights to business stakeholders
• Ensure the quality consistency and reliability of commercial data used for reporting and decision-making
• Support the maintenance and enhancement of data assets reporting solutions and business intelligence tools
• Contribute to market research projects and competitive intelligence initiatives that support business strategy
• Support territory management sales performance tracking targeting and other Sales Force Effectiveness activities
• Drive continuous improvement initiatives by identifying opportunities to optimize reporting processes and business performance monitoring
• Provide ad hoc analytical support to Commercial Operations Marketing Finance FP&A and Leadership teams

WIN

What we expect of you

Our ideal candidate is a proactive and analytical professional with a strong business mindset and excellent communication skills. You are comfortable working with data creating compelling business presentations managing multiple priorities and collaborating with diverse stakeholders. You demonstrate curiosity independence and a willingness to learn while supporting key commercial decision-making processes.

Proven experience and skills needed:

• University Degree in Business Administration Economics Statistics Mathematics Engineering Data Analytics Computer Science Life Sciences or related field
• 13 years of experience in Sales Force Effectiveness Business Analytics Business Excellence Data Analytics Commercial Operations Business Intelligence or related area
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights
• Experience analyzing business performance metrics and supporting commercial decision-making processes
• Advanced proficiency in Microsoft PowerPoint and Excel with the ability to create compelling executive-level presentations and communicate insights effectively
• Experience with Tableau or similar Business Intelligence and data visualization tools
• Good knowledge of SQL and relational databases
• Understanding of data quality principles reporting processes and data validation methodologies
• Ability to gather business requirements and translate them into analytical solutions and reporting needs
• Strong communication and stakeholder management skills with the ability to work effectively with both technical and non-technical audiences
• Fluency in English both written and spoken
• Ability to work independently while maintaining a collaborative team-oriented approach
• Consistent track record of delivering high-quality work and meeting business expectations

Preferred Requirements:

• Experience supporting Sales Force Effectiveness Commercial Excellence or Business Operations activities
• Knowledge of pharmaceutical biotechnology healthcare or other highly regulated industries
• Experience supporting Brand Planning Business Reviews Sales incentive plan (SIP) processes Plan of Action (POA) activities or similar commercial planning processes
• Exposure to Market Research projects methodologies and insights generation
• Experience preparing executive-level presentations and business recommendations
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
• Familiarity with data management concepts data governance practices and reporting frameworks
• Experience with ETL and data preparation tools (e.g. Alteryx Tableau Prep or similar)
• Familiarity with VBA Python or other automation tools
• Experience working with cross-functional teams in a multinational environment
• Demonstrated service-oriented mindset and strong customer focus

THRIVE

What you can expect of us

As we work to develop treatments that take care of others we also care deeply for our teammates well-being and growth.

Vast opportunities to learn develop and move up and across our global organization.

Diverse and inclusive community of belonging where colleagues are empowered to bring ideas to the table take risks and act.

Generous AMGEN Total Rewards Plan comprising healthcare finance wealth and career benefits.

Flexible work arrangements.

Objects in your future are closer than they appear. Join us.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Salary Range