Airline Support Agent

Are you passionate about travel problem-solving and delivering exceptional customer service Join one of the worlds leading airline companies and become the trusted voice for millions of passengers. This is your chance to turn your love for aviation and languages into a rewarding career in the heart of sunny Lisbon!

You will:

• Provide top-quality support to airline customers via phone email and chat.

• Assist with reservations flight changes cancellations and general inquiries.

• Deliver empathetic and efficient solutions while ensuring a smooth travel experience.

• Work with internal teams to resolve complex cases and maintain high service standards.

• Represent the airline with professionalism enthusiasm and a customer-first mindset.

What Were Looking For

• Spanish: C1 (or higher) excellent written and spoken skills.

• English: B2 good working knowledge for internal communication.

• Strong problem-solving skills and a positive attitude.

• Flexibility to work shifts: Monday to Sunday 08:0021:00 (2 rotating days off).

• Previous customer service experience is a plus but not mandatory full training provided.

Key Details

• Start Date: 2 October 2025 and 16 October 2025

• Location: Lisbon Portugal

• Schedule: Monday-Sunday 08:0021:00 (rotating 2 days off)

The Offer

• 920 EUR gross/month (14 salaries/year) base salary.

• 25 EUR gross/month (11 months/year) attendance bonus.

• Meal Allowance: 7.63 EUR /day (net 12 months/year).

• Health insurance from Day 1 (upon NIF & NISS registration) free after 6 months.

• Comprehensive fully paid training program to prepare you for success.

• Dynamic multicultural environment with colleagues from all over the world.

• Real opportunities for career growth and professional development within the company.

• Live and work in Lisbon one of Europes most vibrant and sunny capitals known for its affordable lifestyle beautiful coastlines and welcoming international community.

Why Join Us

This isnt just a customer service role its a chance to be part of an airline brand that connects people across the globe. Youll enjoy stability competitive benefits and international exposure while building a career in one of the most dynamic industries.

Ready to Take Off

Apply today and start your journey with us because your career deserves to fly higher!