Advertiser Support Representative- Turkish &

Advertiser Support Representative

Location: Lisbon Portugal

Work Model: On-site
Languages: Turkish & (English-B1)
Start date:13/11.2026
Job Description:
Provide customer support to advertisers helping businesses resolve technical issues understand advertising tools and improve their overall advertising experience.
Key Responsibilities:
Support advertisers via chat email and phone.
Provide pre- and post-sales assistance.
Troubleshoot technical and account-related issues.
Guide customers on advertising products tools and features.
Report bugs and identify recurring issues affecting multiple clients.
Support small and medium-sized businesses in achieving their advertising goals.
Requirements:
Fluent in Turkish and English(B1).
Strong communication and problem-solving skills.
Customer service or technical support experience is an advantage.
Comfortable working in a fast-paced multilingual environment.
Working Conditions:
17-day training provided.
40 hours per week MondaySunday.
Rotational shifts between 06:0023:00.
Documentation: EU Passport OR Portuguese residency permit