Complex Cases Jobs in Portugal

International German-Speaking Customer Support Lisbon Portugal (Hybrid) Role Overview Join a dynamic international team in Lisbon and build your career supporting a world-renowned global brand. This role offers the perfect blend of professional stability and a modern working culture including a tra...

You will take on a key leadership role within the Damage team at SIXT overseeing end-to-end damage case handling while ensuring timely processing compliance and high-quality standards across our international operations. This position places you at the intersection of operations claims and partner m...

The L2 Modern Workplace Engineer ensures a stable and secure modern workplace by resolving end-user issues that cannot be solved by Level 1. The role troubleshoots incidents fulfils standard requests and escalates complex cases to Level 3 when required following defined standards and procedures. You...

French Customer Solutions Specialist Braga Portugal Braga Portugal On-site French C2 / Native Level Required MondayFriday Rotational shifts between 07:0019:00 Weekends Off 6-Month Fixed-Term Contract Start Date: May 28 2026 We are currently looking for a French-speaking Customer Solutions Specia...

Start Your Career as a Customer Advisor! Join a collaborative and supportive team where empathy professionalism and teamwork shape every customer interaction. If youre organized proactive and enjoy assisting others this is a great opportunity to develop your career in customer service. Role Overvie...

Start Your Career as a Customer Specialist! Join a collaborative and supportive team where empathy professionalism and teamwork shape every customer interaction. If youre organized proactive and enjoy assisting others this is a great opportunity to develop your career in customer service. Role Over...

Start Your Career as a Customer Advisor! Join a collaborative and supportive team where empathy professionalism and teamwork shape every customer interaction. If youre organized proactive and enjoy assisting others this is a great opportunity to develop your career in customer service. Role Overvie...

Start Your Career as a Customer Advisor! Join a collaborative and supportive team where empathy professionalism and teamwork shape every customer interaction. If youre organized proactive and enjoy assisting others this is a great opportunity to develop your career in customer service. Role Overvie...

Start Your Career as a Customer Success! Join a collaborative and supportive team where empathy professionalism and teamwork shape every customer interaction. If youre organized proactive and enjoy assisting others this is a great opportunity to develop your career in customer service. Role Overvie...

Start Your Career as a Customer Advisor! Join a collaborative and supportive team where empathy professionalism and teamwork shape every customer interaction. If youre organized proactive and enjoy assisting others this is a great opportunity to develop your career in customer service. Role Overvie...

Dutch Speaking Customer Support Specialist Medical Devices (Porto) Are you a Dutch speaker looking to make a meaningful impact We are seeking dedicated professionals to join our team in Porto supporting a global leader in the Medical Device industry. In this role you will be the lifeline for users...

The L2 Modern Workplace Engineer ensures a stable and secure modern workplace by resolving end-user issues that cannot be solved by Level 1. The role troubleshoots incidents fulfils standard requests and escalates complex cases to Level 3 when required following defined standards and procedures. You...

Customer Support Specialist (E-commerce) Remote PortugalWork from Home (Continental Portugal) Full-time Start Date: 01 June 2026 Ready to build a career in a fast-paced international environment Join a dynamic support team at the heart of the e-commerce experience. This is more than a customer s...

We are currently hiring on behalf of a globally recognized client based in Lisbon.We are looking for a Customer Support Agent (Tier 1) to join their team.As the first point of contact for riders you will support customers via phone chat and ticketing systems helping resolve general inquiries ride-re...

Location: Lisbon Portugal (On-site) Start Date: 30 April 2026 Work Schedule: - 24/7 operation Monday to Sunday (rotative shifts) - Rotational Shifts: * 07:00 16:00 * 14:00 23:00 * 22:30 07:30 - Days Off: 2 rotational days per week Responsibilities: - Review and moderate user-generated content...

We are looking for a Technical Support Specialist fluent in French and English to provide high-quality technical assistance to users of digital platforms tools or services. This role is designed for individuals who enjoy technology troubleshooting and helping others resolve technical challenges effi...

You speak Dutch you live in Portugal and youre looking for a job you can actually do from home. This ones for you.Were hiring for a fully remote customer support role based anywhere in mainland Portugal. Youll be supporting Dutch-speaking customers for one of the most recognized tech brands in the w...

Portugal Remote Full-time Start date: May 2026 ABOUT THE ROLE Work remotely from Portugal as part of a customer service team supporting users of a leading digital wallet and payments platform. You will assist Dutch-speaking customers with account enquiries transaction support and general platform...

Portugal Remote Full-time Start date May 2026 ABOUT THE ROLE Work remotely from Portugal as part of a customer service team supporting users of a leading digital wallet and payments platform. You will assist Dutch-speaking customers with account enquiries transaction support and general platform...

Job Title: Customer Service Representative Dutch & English (C1)Project: Diabetes Medical DevicesLocation: Porto Portugal (Hybrid Model)About the Role:We are currently looking for customer-focused and solution-driven professionals to join an international team supporting a leading project in the hea...