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It Helpdesk
Youll support a French fintech platform that automates accounting and finance for SMEs: real bugs real data real business owners waiting for French. What youll actually do Take over escalated tickets chats and video calls that L2 couldnt close Dig into application errors: reproduce analyse diagnose...
Bilingual It Help Desk Customer Service Representa...
Job Summary:Help Desk Analyst is responsible for providing technical/application support to Client employees in the Field and Scientific divisions via phone ticket or chat inquiries. Expectations include an ability to build rapport and develop relationships with end users strong problem resolution/t...
Dutch Market | It Helpdesk Support
Your contribution to something big: Respond to all calls emails and common requests for technical 1st level supportAnalyse technical problems (root cause analysis) and provide technical assistance to customers via phone email or chat making use of remote access tools First level resolution rate: 50%...
Danish Market | It Helpdesk Support
Respond to all calls emails and common requests for technical 1st level support;Analyse technical problems (root cause analysis) and provide technical assistance to customers via phone email or chat making use of remote access tools First level resolution rate: 50% after 6 months 70% after 12 months...
