Service Levels Jobs in Manila

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

Role DetailsType of Support: Omnichannel Technical (Email chat phone)Contract Duration:Full TimeWork Schedule:Open to shifting schedules (subject to business requirements)Work type and Location: HybridMetro ManilaExpected start date: December4 2025About UsCrescendorepresents peak CX performance in t...

Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to oversee the management of corporate real estate activities across multiple locations ensuring a secure and cost-effective approach that aligns with the primary business objectives of the organisation. This include...

This role provides the opportunity to join the dynamic Contact Centre Technology and Projects team essential for meeting service level targets in the Canadian Divisions contact centers. By creating accurate call volume forecasts for seven business units you will play a crucial role in our success. Y...

AtSymbos we create connected experiences that begin with empathy are powered by technology and grounded in a culture that inspires trust sparks innovation and delivers meaningful outcomes. As one of the fastest-growing pioneers in customer experience we support leading brands across industries inclu...

About UsHere at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

DescriptionJoin a team where your expertise in financial operations directly impacts client satisfaction and business success. As part of our global Billing Operations group you will play a pivotal role in ensuring clients receive timely and accurate invoices. Collaborate with diverse teams and cont...

MEET COMPASSWe partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldnt find a customer service partner that was as innovative as they were they built it. Many companies view their customer care as a cost cen...

Spreetailpropels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history:.Spreetail is seeking a proactive Transportation Operations Specialist to serve as the primar...

MEET COMPASSWe are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldnt find a customer service partner that was as innovative as they were they built it. Many companies view thei...

Our TeamThe Workforce Management (WFM) team at VistaPrintis responsible for real-time management of the centers service level performance for all contact channels. This includes ensuring that agents remain in adherence to their schedules and shrinkage activities continue to occur as planned or as be...

DescriptionJoin our dynamic Client Operations team and be at the forefront of innovation in the banking industry. This role offers an exciting opportunity to engage with clients address inquiries and optimize service operations all while contributing to our culture of excellence and efficiency.As an...

Spreetailpropels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history:.Spreetail is seeking a proactive Transportation Operations Specialist to serve as the primar...

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your...

Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing gaps or overages...

MEET COMPASSWe are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers who struggled to find an equally innovative customer service partner. Many companies view customer care as merely a cost cen...

This is a remote position. Schedule: Monday to Friday 9:00 AM 5:00 PM Sydney Time Client Timezone: Sydney Australia (AEDT/AEST) Total Weekly Hours: 40 Hours Join a dynamic multi-brand organization operating across Australia with over 50 remote locations. Specializing in kitchen desi...

The Workforce Data Coordinator provides Tier 1 HR administration support to all employees in accordance with organizations procedure documents and agreed service levels with customers and stakeholders.Position Responsibilities: Process and capture information to system according to established metho...

DescriptionAre you seeking to join a team where you can have the opportunity to thrive and grow We have an exciting opportunity to help expand your knowledge skills and abilities. You have found the right team.As a Client Tax Associate II in the Tax Operations team you will have the opportunity to t...