Issue Resolution Jobs in Nigeria

Role purposeThe Key Account Executive manages an assigned portfolio of enterprise parent accounts and their associated outlet networks. The role is responsible for relationship depth transaction growth retained balances product penetration account health and early-warning discipline across named ent...

PeopleOS HR Partners Consulting Limited is a professional services firm specializing in the provision of end-to- end people solutions to businesses across multiple industries including but not limited to: HR as a Service: Our HR as a Service model offers flexible cost-effective HR outsourcing giving...

Role OverviewWe are looking for an experienced Data Product Specialist to support the monitoring maintenance and continuous improvement of our data dashboards across multiple African markets.This role requires strong SQL and BI tool experience the ability to monitor real-time data and identify anoma...

Sales Ecosystem SupportProvide operational support to Credit Directs sales ecosystem by resolving issues affecting Sales Associates and Affiliates. This includes issues relating to:Loan application processingLoan disbursement executionCustomer onboarding and verificationMerchant onboarding and activ...

DUTIES AND RESPONSIBILITIES:Support the development and execution of Paylofts payment solutions within the e-commerce group.Oversee day-to-day digital payment operations including transaction monitoring reconciliation and issue resolution.Collaborate with product technology and compliance teams to d...

REPORTSReports to: HR Director / Head of HRKey interfaces: Plant/Operations Management Production Supervisors Quality Food Safety Supply Chain Finance/Payroll HSE Legal IT EmployeeScope: One or multiple production sites (shift-based workforce) warehouses/logistics head office functionsPURPOSE OF THE...

Troubleshooting and maintaining wireless and ethernet network systems and  providing rapid solutions. Installing and administering application servers laptops and PCs including operating systems.Troubleshooting and managing User outlook issues.Managing installations upgrades and configurations of ha...

Responsibilities:Analytical & Project Support:Support client engagements through data analysis research and preparation of insightsAssist in analyzing client performance data identifying trends and highlighting key observationsConduct market industry and competitor research to support consulting pro...

Provide first and second-level support for ARMs digital channels (web mobile and API based partner platforms).Investigate transaction and system issues using structured database queries application logs and cloud monitoring tools.Monitor and support cloud-hosted applications across AWS and/or Azure...

Operational Leadership Own the availability performance and operational resilience of all e-business channels. Serve as the primary escalation point for high-severity incidents and cross-channel outages. Ensure adherence to SLAs OLAs and incident response standards. Lead incident command during maj...

Company SummaryOur client stands out as one of the most competitive renewable energy and power systems firms in Nigeria. By working with this esteemed organisation you will encounter a diverse range of learning experiences and challenges that will foster your professional development. and becoming p...

The Supervisor Card Experience is responsible for overseeing day-to-day card related customer support and operations ensuring seamless delivery of debit credit and prepaid card services. The role focuses on service quality regulatory compliance issue resolution and continuous improvement of card hol...

JOB PURPOSETo lead and manage the Card Support team responsible for resolving all cardrelated issues across the card lifecycle (issuance activation usage disputes renewal closure). The role ensures efficient service delivery stakeholder engagement escalation management card system oversight and comp...

DUTIES & RESPONSIBILITIES Issue Resolution for internal and external customers Processing Centre (TWO TWO FEP and other Transware applications) Systems Availability Transaction Processing Efficiency System Operations Support Respond to external and internal support within agreed SLA termsKEY PE...

Respond to external and internal support within agreed SLA terms Provision of second level support for Ecommerce Applications Provision of second level support for failed transaction root cause analysis Interface with Developers to scope implementation Documentation of Product Requirement Docume...

Role Overview This role focuses on ensuring domestic workers have a smooth onboarding experience andongoing support while maintaining high service standards. You will serve as the main pointof contact for domestic workers guiding them through registration verification and activeengagement on the pla...

DEADLINE FOR APPLICATIONS14 February 2026-23:59-GMT01:00 West Africa Standard Time (Lagos)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national or...

We are seeking a strategic Commercial Manager who goes beyond account management someone who can identify high-value market opportunities develop compelling and innovative service offerings and strengthen our market positioning. In this role Ideal candidate will build and nurture strong client relat...

Our client is seeking a Customer Support Officer to manage all customer communication from order confirmation to final delivery ensuring clarity reassurance timely resolution and a consistently high-quality customer experience.The Customer Support Officer serves as the primary point of contact betwe...

Our client a fast-growing fintech company is seeking a highly proactive and customer-focused Customer Support Associate to join its dynamic team. Our client is committed to delivering seamless secure and reliable payment solutions with a strong focus on customer satisfaction service excellence and o...