System Specialist
Job Location:
Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
JOB OBJECTIVE(S) |
Ensure smooth running of Operations purchases and maintenance of office infrastructure. |
DUTIES & RESPONSIBILITIES |
Maintenance of computers and networking devices. Respond to inquiries and requests and provide technical assistance on PC systems related hardware and software and standard applications. Train staff members on standard software applications; demonstrate methods and techniques for advanced uses of software packages. Install troubleshoot and support PC/server hardware and software; install and configure software upgrades; configure and perform tuning of operating systems to enhance PC performance; install and configure network interface and Internet connections; diagnose network cable and configuration problems. Coordinate a variety of information Systems projects such as a new system installation for a department; conduct needs assessments and hardware and software research and evaluation. Maintain I.T budget. Advice the management on all information system related issues. Act as Administrator to all web applications and softwares (Official website Accountable Microsoft Office Suite Email Server Zoho Recruit Zoom) Keep abreast of current trend in information and technology space. |
Other official tasks assigned |
|
KEY PERFORMANCE INDICATORS |
Revenue Growth Cost Reduction Audit Defect Rate Compliance Turn-around time Issue Resolution & Quality Rate Implementation of Efficient & Effective Policies Procedures & Processes Strategic Initiatives System Integrity Ensure Compliance to Data Protection Regulation Electronic document upload classification and maintenance Ensure 90% Customer Satisfaction Levels. |
Education Bachelors degree in Computer Science Computer Engineering Information Management System or relevant course. | |
Experience Minimum of 2 years experience as a System Specialist | |
KEY COMPETENCY REQUIREMENTS | |
Knowledge Knowledge of computer hardwares softwares and networking Knowledge of Microsoft office suite | Skill/Competencies Collaborative and supportive style of working Accuracy and attention to detail Excellent time management and organization skills Interpersonal skills IT/Computer appreciation Good Communications skills (written and oral) with strong business and customer focus Reasoning and Analytical Skills People Management Problem Solving |
Required Skills:
Requirements Minimum of OND in Business Administration or a related discipline Bachelors degree is an added advantage 12 years experience in an administrative role is preferred Key Competencies Technical Competencies Inventory and stock management Procurement processes Basic facility management knowledge Record keeping and documentation Behavioral Competencies High attention to detail Strong organizational and time management skills Resourcefulness and problem-solving ability Strong interpersonal and communication skills Negotiation skills Stakeholder management Collaborative and supportive working style Integrity and accountability
