E-commerce Jobs in Malaysia

The RoleYou will be the frontline "Beauty-Tech Consultant" for our customers. Your role is to provideworld-class support on major marketplace platforms and FOREO social media channelsensuring every interactionfrom a product query on TikTok to a refund request on Shopeeishandled with the pr...

Get to Know the TeamThe CRM team owns the data-driven customer experience for Grab consumers delivery partners and merchants across Southeast Asia. You help shape how we communicate through email SMS push notifications in-app messages and other owned channels. The team sets the personalisation strat...

Physical failure analysis (PFA) involves the localisation imaging and characterisation of manufacturing defects in our products. Analysts will be expected to:Utilise a wide variety of fault localisation and imaging tools/techniques including but not limited to Scanning Electron Microscope (SEM) Tran...

Get to Know the TeamThe CRM team owns the data-driven customer experience for Grab consumers delivery partners and merchants across Southeast Asia. You help shape how we communicate through email SMS push notifications in-app messages and other owned channels. The team sets the personalisation strat...

Job Description SummaryCustomer facing staff responsible for winning business Impacts approaches projects and programs in the functional area or affected business organization and ways of working. Impacts quality efficiency and effectiveness of own team. Guided by commercial practices and policies t...

Affiliate Marketing Lead (Southeast Asia)About the RoleWe are looking for a self-motivated and organized Affiliate Marketing Supervisor to lead ouraffiliate partnership efforts across Southeast Asia markets. Your primary mission is to scoutengage and onboard a diverse range of creators to promote ou...

Get to Know the TeamThe Deliveries & ACE Data Science team is at the heart of Grabs delivery and omnicommerce business. We create deploy and refine AI/ ML models to enrich the user experience across Grabs food ecosystemfrom meal deliveries to restaurant reservations. We are committed to enhancing us...

Manage the entire Credit Control function including evaluating new customer creditworthiness determining appropriate credit limits and terms performing regular credit assessments and delivering a monthly Trade Receivables Aging report to Management. Review and validate payment vouchers for accuracy...

Role Overview: The Commercial Head will be responsible for the total commercial strategy and P&L of the business. We are looking for a leader with an "owner" mindset who can balance strategic planning with hands-on execution across all distribution channels.Key Responsibilities:Channel Strategy: Dev...

Customer Service Management Handle customer inquiries via WhatsApp email phone social media and marketplace platforms.Set and maintain service standards for response time resolution and customer communication.Resolve complex cases including refunds returns chargebacks delivery delays and product iss...

Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatologic...

Get to Know the TeamCommercial Strategy & Operations team works with stakeholders across all departments to drive strategic plans for business growth across Deliveries E-commerce (GrabMart and Jaya Grocer) and Grab Financial. We turn insights into outcomes by identifying growth opportunities designi...

This role is open to Malaysians/PRs onlyAbout the OpportunityAs a key member of our regional shops team you will drive commercial success across our three brands foodpanda foodora and yemeksepeti. How can we tighten the collaboration with our main Grocery and Retail partners What setup will drive lo...

Get to Know the TeamGrabMart is the fastest growing startup within Grab and is growing rapidly towards becoming the regions #1 provider of goods delivery services.Get to Know the RoleAs an Account Management Specialist GrabMart you will be responsible for:Establishing and manage strong business rela...

DescriptionJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue...

This role will be leading and manging the last mile operations team to consistently achieve daily weekly & monthly operational goals. Also act as the key responsibility holder for last-mile and fleet unit economics maintaining tight control over operational costs and contributing directly to P&L per...

This role will be leading and manging the last mile operations team to consistently achieve daily weekly & monthly operational goals. Also act as the key responsibility holder for last-mile and fleet unit economics maintaining tight control over operational costs and contributing directly to P&L per...

Assistant Customer Development Manager - EcommerceJob DescriptionYour JobYoure not the person who will settle for just any role. Neither are we. Because were out to create Better Care for a Better World and that takes a certain kind of person and teams who care about making a difference. Here youll...

Position Description1. Fully coordinate warehouse management affairs(including normal warehouse operation warehouse planning accurate storage of goods inbound and outbound management warehouse security etc.) continuously improve warehouse management systems and processes; 2. Responsible for the dail...

We SummitNext Technologies Sdn. Bhd. are a BPO and Technology Solutions provider located in Selangor where innovation meets excellence. As we continue to expand we are seeking a highly organised and detail-oriented Customer Experience Specialist to join our team servicing one of the largest names in...