E-Commerce & Administrative Assistant

Employment Type: Contract-based (1-year subject to confirmation after 3-month probation)

Role Overview

Key Responsibilities

1. Market Research & Business Insights

• Conduct market research on e-commerce and digital platform trends.

• Gather and compile competitor and industry insights to support business decisions.

• Prepare summaries and reports based on research findings.

• Support data collection for business expansion and platform optimisation.

2. Platform & E-Commerce Operations Support

• Communicate and coordinate with platform agents and business partners.

• Support day-to-day operations related to e-commerce platforms.

• Assist in managing listings updates and platform-related activities when required.

• Monitor platform performance and flag issues or opportunities for improvement.

3. App Business Support

• Assist in coordinating tasks related to app business operations.

• Support basic testing updates and feedback collection for app-related initiatives.

• Work closely with relevant teams to ensure smooth execution of app projects.

4. Administrative & Coordination Support

• Maintain organised records documentation and reports.

• Assist in preparing presentations summaries and business reports.

• Support scheduling coordination and communication across teams and partners.

• Perform general administrative duties as assigned by management.

5. Collaboration & Communication

• Work closely with internal teams to ensure alignment on business initiatives.

• Communicate clearly and professionally with internal and external stakeholders.

• Support ad-hoc tasks as required to meet business needs.

Requirements & Qualifications

• Diploma or Bachelors Degree in Business Marketing E-Commerce or related field.

• 13 years of experience in e-commerce business support or administrative roles.

• Strong interest in e-commerce platforms digital business and market research.

• Fluent in English and Mandarin (required).

• Proficient in Microsoft Office / Google Workspace.

• Strong analytical organisational and multitasking skills.

• Preferably with experience in e-commerce.

• Able to work independently and adapt in a fast-paced environment.

• Familiarity with and proficiency in using AI tools (e.g. ChatGPT Gemini etc.) will be an advantage and is encouraged for this role.

• Candidates who are available to start immediately will be given priority.