Call Centre Jobs in Kenya

Using MALs internal CRM system manage technical and Service Support escalations from all service touch points (Branch Call Centre Social Media Agencies Field service Anti-piracy team Service Desk etc.)Activate or deactivate customers satellite services upon request.Prioritizing and handling escalati...

To understand and resolve customers queries on product service and accounts problems in a courteous and professional way to ensure customers satisfaction. To Order and monitor the stocks for the Service centers Regional Branches and AgenciesTo carry out Stock taking and report on the same to the Bra...

The Client Service Consultant is responsible for the efficient management of client queries received through the Corporate and Investment Banking call centre. This includes handling inbound and outbound calls as well as email enquiries.The primary objective of the role is to deliver exceptional cust...