Telecalling Jobs in Jordan

Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of More...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings More...

Monitor the floor entrance and guide guests to the correct areas as per their request Log all guests entering the floor as per the set guidelines Maintain floor reception area clean and organized all the times Ensure a fully “Clean Desk” all the time during working ho More...

Monitor activities, completion progress, track action plans and execution status of feedback surveys and interviews Coordinate meetings and share relevant material and information with stakeholders so they can have informed conversations with our clients Support the function leade More...

Develop client portfolios Improve and sustain business growth Use data collection and analysis to improve the customer experience Train customer support representatives Implement specific strategies for both sales and customer service

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are More...

Handling onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and on-boarding. Help customers set-up their accounts, populate their data, apply their policies and educate their em More...

Send InMail CDS (Customer Development Supervisor) -BSC degree is must -(10-15) years of relevant experience of supervision, guiding and follow up - Studying and Developing executive plans. - leader ship and management skills - Excellent Communication Skills. - Own a Car

Put knowledge at the center of the organization. We want our knowledge base to drive agent training and answer all customer questions before they are even asked. You will lead both the human writing team and the AI team that directs our Autobot. The Autobot currently solves 30% of L More...

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy before beginning service. Ke More...

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management More...

Advise employees on general property information in-house groups policy changes or other pertinent information Answer questions about available services general property information and amenities Confirm guest first and last name and type of treatment scheduled prior to beginning More...

Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in publ More...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection. Execute day-to-day operations that are related to the company’s products and services including but not limited to More...

Answer telephone calls Responsible for the petty cash Greet walk-in customers and other visitors and escort them to specific destinations Meeting Rooms booking Contribute to the security of the office by helping to monitor visitors access Obtain or send information or documents More...

Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Handle and answer customer' inquiries, questions and reque More...

Generating and qualifying leads from cold calling Managing, tracking and following up on leads by calling them Conducting sales presentations through the phone and screen sharing Meeting monthly and quarterly sales goals in accordance with goals Creating and updating activity re More...

Handle customers’ interactions Communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests as per the set processes and More...

Welcome guests Attend to tables Open and serve wine/champagne Prepare garnishes Stock ice, glassware and paper supplies Set up and maintain cleanliness of bar area Process all payment methods and complete cashier reports

Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situat More...