Service Operations Manager Jobs in Jordan

We are looking for a candidate to join our Shops team in Jordan in the role of Country Ops Lead You will be the on ground resource for the central team and responsible for all shops operations in Jordan Catalogue management, coverage and enrichment for supermarkets and other shops More...

Assisting in the day-to-day operations and providing administrative support to the HR and Facilities Department; Managing the day-to-day functioning of the Amman office; Participating in recruitment efforts including posting job ads, screening and organising resumes and job applic More...

Part Time Job or Paid Internship - Onsite Teacher COMPENSATION: $40-$75 PER SHIFT (2.5 - 5 hour shifts) About Us:Cyberteck Academy is a company offering tutoring services and computer services for students grade 1-7th and youth and Adult IT certifications courses. We are doing busine More...

About the job Job description: 1. JOB DETAILS:Job Title: Analyst, Revenue Operations Reports to:Corrie AndreacchioDepartment:Revenue OperationsLocationJordan 2. JOB PURPOSE As the Analyst, Revenue Operations, you will be responsible for creating new accounts and More...

About the job Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome or More...

At least 5 years of experience working in a non-governmental organization (NGO) focused on humanitarian assistance, relief or development work required; experience in a local NGO preferred Experience working with local civil society organizations to strengthen their own knowledge a More...

Ability to get hands-on in a complex operational environment Ability to manage multiple tasks and work with tight deadlines Confident, outgoing, and with a predisposition to teach others Ability to effectively troubleshoot problems and work collaboratively within a team environme More...

You will be the on ground resource for the central team and responsible for all shops operations in Jordan Catalogue management, coverage and enrichment for supermarkets and other shops merchants Overall performance metrics such as C/R, reliability and item replacements Bridging More...

Carry out pre-engagement and post engagement compliance tasks associated with client and project onboarding Prioritize tasks and meet deadlines to ensure their client and the engagement have cleared the necessary risk assessment and obtain files and reports on time to demonstrate r More...

Minimum 1 year experience in customer service, preferably in finance or E-commerce industry College degree or above Native-level fluency in Arabic, and advanced English is mandatory to support our users in this role Previous experience with cross-functional support will be advant More...

Responding to customer emails, calls, and live chat promptly and professionally. Dispatching technicians to address customer service requests efficiently. Creating and following up on service reports, invoices, payments, and contracts to ensure accuracy and completeness. Prov More...

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio More...

Sell planned maintenance agreements to new and existing customers Maintain current technical product-related knowledge, general sales techniques, market trends, and daily sales activity Develop and implement plans, process, and strategies for improving customer service and increas More...

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. More...

Must be fluent in English in written and verbal communication. Must have minimum 6+ months of Contact Center/ BPO experience in English Voice Support. Must be 18 years of age or older. Minimum qualification of high school (Tawjihi) -Passed. Must be flexible with all shifts inclu More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Support the Juniors in answering Live Chat inquiries Update the FAQs Organization of the Leads data Review escalated KYC and account opening cases Research regulatory requirements when necessary Ensure the flow of the transactions Support clients in complex inquiries about Met More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Holds a bachelor's degree in one of the following fields (financial management / financial and banking sciences / business administration), with a grade of no less than (good). - Experience of no less than (2) years in the field of sales. - Having the skills to communicate with More...

Duty hours on-site are 12‐hours per day, 7 days a week, plus commute time, and are subject to local labor law On‐call 24x7, including weekends and holidays Provide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locat More...