Service Jobs in Amman

Maintaining a positive, empathetic, and professional attitude towards customers at all times Responding promptly to customer inquiries through various channels Acknowledging and resolving customer complaints in a professional manner Keeping records of customer interactions, comment More...

Handling inbound and outbound calls and customer correspondents Answer customer s general queries and concerns and following up on open cases Handling customer complaints assigned by the CS TL or CS manager and providing appropriate solutions and alternatives within the time limit More...

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff i More...

Customer Service Specialist, Analytics Experience defining requirements and using data and metrics to generate business insights. Bachelor’s degree in Engineering, Mathematics, Statistics or similar quantitative discipline. 2-3 years in relevant experience as Business Ana More...

Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Handle and answer customer' inquiries, questions and reque More...

Oversee all aspects of the daily operation of the hotel’s Room Service operation. Supervise all Room Service personnel. Respond to guest complaints in a timely manner. Work with other F&B managers and keep them informed of F&B issues as they arise. Organize all doc More...

About the job The Sr. Field Service Engineer (FSE) position is responsible for enabling customer success within their EMEA territory. As a Sr. FSE, you will be engaging with customers daily and delivering differentiated customer service, preventive maintenance, troubleshoot More...

Experience processing complex transactions and performing extensive research to resolve complex customer inquiries Excellent verbal, written, and interpersonal communication skills Ability to interact effectively with internal and external partners and clients/customers Advanced More...

s- Within a geographic area responsible for selling product(s), services, parts, solutions, Options upgrades - Manage Chanel Partners in the designated area of coverage. - Utilizes in-depth knowledge of own and others sales territory, product lines, markets, sales processes or custo More...

Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. May mentor or give direction to junior team members and provide training on best practices. May assist management in ensuring performance goals are met.

English language proficiency is a must. French, Portuguese, Italian or German is a plus. Creativity: Engage in innovative problem-solving and pay attention to detail. Transform challenges into opportunities. Recognize patterns to find useful information. Research, fact-checking More...

Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, a More...

Our great team is looking for a new member, who is qualify in IT. If you are responsible, have experience, efficient and talented in IT, and problem solving, kindly apply! Typical tasks will include: Support of internal users Setting up new workplaces Access management Email/Ji More...

ADM booking and making sure everything is accurate Flight and hotel booking through KDS Creation and updating of LMS Creation of training platform links Downloading of session recording and uploading to the LMS Uploading of materials to the shared drive Updating of PowerBi das More...

ADM booking and making sure everything is accurate Flight and hotel booking through KDS Creation and updating of LMS Creation of training platform links Downloading of session recording and uploading to the LMS Uploading of materials to the shared drive Updating of PowerBi das More...

Investigate upcoming repair cases, ensuring you fully understand customer concerns and have parts available Plan routes, prepare parts, load vehicle and drive out to customers to service their vehicles, consistently meeting the daily customer target Provide excellent mobile servic More...

About Jeeny: Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all. We are a joint venture between MEIG (Mid More...

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer informat More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Drive and deliver the IT service management framework to make sure it aligns with the overall department goals and JIGPC strategy. Lead continuous service improvement initiatives to enhance the service provided by the service operations team through utilizing international IT stand More...