IT Support Engineer Jobs in Amman
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IT Support Engineer Jobs in Amman
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Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...
Deskside Technical Support Engineer
Confidential Company -
Amman
-
Jordan
The ideal candidate will be responsible for configuring and troubleshooting the customers desktop or laptop computer, and also resolve our customers' technical issues. Responsibilities Reproduce customer environment and run tests Manage and address electronic tickets effic More...
Cloud Identity - Support Engineer
Microsoft Corporation -
Amman
-
Jordan
Microsoft Office: Ability To Utilize Advanced Office Suite Products Such As Word, Excel, PowerPoint, Teams, And SharePoint. Able To Effectively Express, Transmit, Understand, And Interpret Complex Information And Ideas Verbally And In Writing. Able To Make Rational Decisions Based More...
Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser More...
About the job Description Amazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to mak More...
Senior Technical Support Engineer
Global Modern Telecom Solution -
Amman
-
Jordan
Handling customer tickets, deeply analyze them in coordination with other company departments. Projects implementation locally and overseas. Installation, configuration and management of operating systems, Windows and Linux. Installation, configuration and management of data base More...
Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either tec More...
Senior Technical Support Engineer
Global Modern Telecom Solution -
Amman
-
Jordan
Communicate with the presales department and accept site structure. Lead, communicate, and manage on-site engineers. Communicate with PM for project-related issues (PIP, deliverables, acceptance, project closure) Conduct meetings site inspection, create SRD and communicate it with More...
Act as the first point of contact with the customer and take ownership of customer reported issues and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolv More...
About the job This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology a More...
Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. As a member of a team, pursue technical problems in the enterprise space, involving broad and in-depth More...
Support Engineer - Endpoint Protection
Microsoft Corporation -
Amman
-
Jordan
supporting Symantec Endpoint Protection infrastructure; supporting Symantec Endpoint Protection consoles and third party reporting tools; updating Symantec Endpoint Protection documentation; managing/updating Symantec Endpoint Protection client group exclusions; monitoring Syman More...
Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. As a member of a team, pursue technical problems in the enterprise space, involving broad and in-dep More...
Installation & Maintenance of all kinds of IP and Analogue Telephony services Adding telephony features and first level programing Replacing telephony & cabling faulty equipment. Attending user calls for phones and related network. Patching and un-patching structures cab More...
Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. As a member of a team, pursue technical problems in the enterprise space, involving broad and in-dep More...
Acting as first point of contact with the customer for open cases. Providing the customer with known workarounds and resolutions. Installing and activate Globitel products inside and outside Jordan. Telecommunication, Computer Engineering or any relevant degree SQLinstallation an More...
Positively represent Microsoft and communicate with corporate customers via telephone, email, Skype in regard to finding solutions for technical problem identified in Microsoft products. As a member of a team, pursue technical problems, involving broad and in-depth product knowledge b More...
Support Engineer - Azure Information Protection
Microsoft -
Amman
-
Jordan
Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve serv More...
Support Engineer - Azure Information Protection
Microsoft Corporation -
Amman
-
Jordan
Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser More...
Support Engineer - Azure Data Movement
Microsoft Corporation -
Amman
-
Jordan
Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...
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