IT Hardware Support Jobs in Amman

Maintain a documentation system with up to date information for administrative activities, including filing of administrative documentation Provide administrative support in daily tasks related to the overall functioning of the technical units, as required Schedule internal and ex More...

Support loyal customers of across all platforms Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Responding promptly to customer inquiries within the agreed SLA’s. More...

As a network support engineer, you’ll be responsible for maintaining the systems that allow organisations to function and communicate, both internally and externally, on a daily basis. Depending on your level of responsibility, tasks may include upgrading the company’s More...

Be the CSD point of contact in region for CSS leadership. Lead the regional deployment of the CSS CSD Customer Aligned Support Manager and Engineer Capabilities. Work with the Area & OU leads to develop the regional Customer Aligned Support community to be successful. Support More...

Manage technical infrastructure projects and IT support for the national office and remote offices Prioritize day-to-day IT support requests and resolution workflow for technical operations issues Ensure continuous improvements in the system availability, reliability and interoper More...

Manage technical infrastructure projects and IT support for the national office and remote offices Prioritize day-to-day IT support requests and resolution workflow for technical operations issues Ensure continuous improvements in the system availability, reliability and interoper More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Provide on-site and remote support to users for problems related to the network, the operator, the software, operating systems and system hardware diagnosis. Conduct research, realize Proof of Concept on new technologies and submit a final technical report to the hierarchy regardin More...

Conduct research in order to keep abreast of technical and industry developments Coordinate project meetings and record project requirements Assess available solutions for technical and business suitability Create logical and innovative solutions for problems in order to avoid re More...

install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues troubleshoot system and More...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user l More...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem.

Respond to incoming cases of client services department as backup during peak times. Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. Conduct extensive troubleshooting of backend databases and identify root cause of data More...

Coordinate closely with the hub-based protection coordinators and Amman-based protection program manager on overseeing the day to day implementation and progress of the PSS program activities at the and partners WGSSs and mobile services. Provide direct technical guidance and suppo More...

Analyze support operational processes and recommend improvements. Analyze transactional data to align with knowledge improvement, TNA, FAQs, Best practices. Work closely with different departments to assist support agents operation. Team scheduling and staffing recommendations ba More...

Drive and deliver the IT service management framework to make sure it aligns with the overall department goals and JIGPC strategy. Lead continuous service improvement initiatives to enhance the service provided by the service operations team through utilizing international IT stand More...

supporting Symantec Endpoint Protection infrastructure; supporting Symantec Endpoint Protection consoles and third party reporting tools; updating Symantec Endpoint Protection documentation; managing/updating Symantec Endpoint Protection client group exclusions; monitoring Syman More...

Be the CSD point of contact in region for CSS leadership. Lead the regional deployment of the CSS CSD Customer Aligned Support Manager and Engineer Capabilities. Work with the Area & OU leads to develop the regional Customer Aligned Support community to be successful. Support More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming More...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming More...