Helpdesk Jobs in Amman

Provide administrative support for Director of Residences and or Residence Managers Document and communicate all requests complaints to the Director of Residences Residences Manager Serve as primary point-of-contact for all Residence owners Generate and implement newsletters and ma More...

To supervise and to establish regular work schedules for the Laundry Attendants. To assist the Laundry Master in preparing Performance Appraisals for the Laundry Attendants. To ensure that the correct cleaning materials and correct methods are used as indicated in the instruction More...

Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation Conduct regular training sessions with the assigned team in line with the departmental SOP’s Monitor duty schedules for the respective team Ensure t More...

Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, More...

Be on time for shift and maintain consistent, regular attendance record Properly open and close spa each day according to Standard Operating Procedures. Accurately book, change and cancel spa appointments. Acknowledge and greet everyone who enters and leaves the spa. Ensure that More...

Meet guests when they arrive and getting them settled in their rooms Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc. Have a thorough understanding of all spirits and specialty foods in stock Assess and restock wine and spirit collections as More...

Responsible for the leadership and development of a successful team that incorporates new initiatives, efficiencies and technologies as appropriate while keeping the team motivated and enthusiastic and looking forward to achieve their target and the business objective. Management o More...

Provide professional massage to guests with 25, 50 and 100 minute prior to appointment. Establish and ensure to break down allotted massage room prior and subsequent to shift completion. Maintain massage room with supplies and ensure neatness across shift. Comply with all procedu More...

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contac More...

Welcome guests and promptly attend to tables Serve food and beverages to guests making recommendations if needed Share your menu knowledge to assist guests with questions and special requests Record transactions in the MICROS system correctly and timely Check-in with guests to a More...

Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, More...

Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of More...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings More...

Monitor the floor entrance and guide guests to the correct areas as per their request Log all guests entering the floor as per the set guidelines Maintain floor reception area clean and organized all the times Ensure a fully “Clean Desk” all the time during working ho More...

Monitor activities, completion progress, track action plans and execution status of feedback surveys and interviews Coordinate meetings and share relevant material and information with stakeholders so they can have informed conversations with our clients Support the function leade More...

Develop client portfolios Improve and sustain business growth Use data collection and analysis to improve the customer experience Train customer support representatives Implement specific strategies for both sales and customer service

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are More...

Handling onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and on-boarding. Help customers set-up their accounts, populate their data, apply their policies and educate their em More...

Send InMail CDS (Customer Development Supervisor) -BSC degree is must -(10-15) years of relevant experience of supervision, guiding and follow up - Studying and Developing executive plans. - leader ship and management skills - Excellent Communication Skills. - Own a Car

Put knowledge at the center of the organization. We want our knowledge base to drive agent training and answer all customer questions before they are even asked. You will lead both the human writing team and the AI team that directs our Autobot. The Autobot currently solves 30% of L More...