وظيفة في مكتب المساعدة والدعم الفني في عمان

Answer customer’s calls raised to Hikma’s call center & Serve as the first point of contact for customers seeking technical assistance over the phone, email, or onsite visits Register incidents and service requests, track updates and follow up until completion Perf المزيد...

Excellent knowledge in Helpdesk support. Good knowledge in Switching & Routing with different venders such Cisco, HP, Juniper... Good knowledge in Windows Servers , manage users via active directory and build security by group policy management. Managing windows hyper V deplo المزيد...

1-2 سنوات من الخبرة ذات الصلة، من الناحية المثالية مع شركة خدمات مهنية. نحن نعتبر أيضًا المرشح الجديد الذي يُظهر اهتمامًا حقيقيًا بالتكنولوجيا. خبرة في دعم مكتب المساعدة من المستوى 1 أو المستوى 2 دعم برامج/أجهزة الكمبيوتر الشخصي وأجهزة Mac والأجهزة الطرفية تقنيات استكشاف أخطاء الأجهز المزيد...

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. Install and upgrade computer components and software, manage virtual Email. Troubleshoot hardware and software errors by running diagnostics, documenti المزيد...

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming cal المزيد...

Provide support, troubleshooting and necessary maintenance of network and system devices including servers, switches, routers, and other relevant devices. Install and configure desktops, laptops, mobiles, printers, scanners and other IT hardware for end users in the mission. Config المزيد...

The Systems Engineer position would be a hybrid of helpdesk support and professional services using primarily Jamf. Other duties would involve supporting our clients with Jamf, Onboarding new clients, system health checks, pre-sales consultancy and the maintenance of the DARE macOS pr المزيد...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls. Ability to build and maintain end user relationships. Provide remote or onsite service to end-users on software- and hardware-related problems. Perform first-level diagnosis for end-users issues usi المزيد...

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software error المزيد...

Provide end user support and ensure that all ICT support requests and quires are logged in the helpdesk ticketing system and answered appropriately within the agreed service level of agreement (SLA), by taking the ownership of these requests, open, update and close them in the heldp المزيد...

Provide end user support and ensure that all ICT support requests and quires are logged in the helpdesk ticketing system and answered appropriately within the agreed service level of agreement (SLA), by taking the ownership of these requests, open, update and close them in the heldp المزيد...

تعلن شركة طبكان الرائدة في مجال التكنولوجيا الرقمية عن حاجتها إلى تعيين موظفة خدمة عملاء بالمهام الوظيفية التالية: التعامل مع العملاء/المرضى بطريقة إيجابية، إنسانية ومهنية في جميع الاوقات. التواصل مع العملاء/المرضى من خلال وسائل التواصل الإجتماعي (برنامج توك، الفيس بوك، ومراكز ال المزيد...

Following up on leads and winning new clients. Developing and implementing strategic plans to manage and grow accounts. Retaining clients and building strong, trusting relationships. Understanding client needs and identifying new business opportunities within your portfolio. Pro المزيد...

Sorting, washing, drying, pressing, and folding clothing and other textile items. Removing stains from items using the appropriate procedures. Performing minor sewing duties. Tracking which items belong to whom. Keeping an updated inventory of laundry detergents and sewing kits. المزيد...

Be on time for shift and maintain consistent, regular attendance record. Issue spa lockers, robes and slippers to guests and then escort guests to their lockers. Provide orientation tour, explaining spa amenities offered and answering guests’ questions. Maintain a safe, cle المزيد...

Take food and drink orders from customers accurately and with a positive attitude. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Engage with customers in a friendly manner. Knowledge of the menu, w المزيد...

Performs cleaning tasks in all public areas of the resort. Maintains proper cleaning supplies. Ensures all closets are properly stocked. Assists with inventories of linen and housewares. Provides assistance to guest requests or concerns, may require esclation to management. Ass المزيد...

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

الرد على مكالمات العملاء ومتابعتها لضمان رضا العملاء. امنح العميل أفضل تجربة تتمحور حول العميل. تقديم خدمة عملاء شخصية غير مباشرة من خلال الاستجابة لاحتياجات كل عميل تسجيل طلبات جمع الشحنة. تتبع شحنات العملاء للرد على استفسارات العملاء للحصول على تحديثات حول المنتجات مثل المنت المزيد...

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.