Direct Support Professional Jobs in Jordan

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas More...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser More...

Manage and triage incidents and service request assigned to team queues in Zohodesk . Possess or quickly gain detailed knowledge of the work done by the application development teams to effectively document and support the applications . Develop and mentor More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed More...

Executing all installation, operation and maintenance work for all hardware and software, the field of work and the company & specialization. Diagnose faults and problems that may affect customers & devices and their software, and work to implement the necessary procedures More...

Support specialists are responsible for reviewing and solving computer network and hardware problems for a business. They can work in a variety of industries to provide general support to a company's employees, or they can work at a technology or software as a service (SaaS) co More...

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing Improvement Proposals. You will make improvement recommendations based on your deep dive findings More...

Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of th More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you . We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, o More...

How can you make a difference? Scope of Work: Jordan Country Office (JCO) is working with MOE and partners to strengthen school leadership through a team-working approach to improve learning outcomes for all students including those who are vulnerable and have disabilities. More...

Lead TAP effort for operationalizing Inservice professional development policies and programs within targeted GoJ entities. Apply organizational development and professional development best practices within targeted GoJ entities. Design and implement organizational capacity asses More...

Develop plans to implement and roll out the relevant TPD trainings for teachers and supervisors. Develop training plans, materials, and tools specified for Teacher Professional Development and programmatic purposes. maintain effective communication with training participants throu More...

Handling Pre Sales Activities including Solution Value prepositioning, Solution discussion , Architecting Solution Managing Pre-Sales Activities for Microsoft Infrastructure, Security and Cloud Solution in Jordan Architecting Enterprise Infrastructure and cloud solution based on M More...

Lead the utilisation of the design thinking approach and Save the Children Enabling Teachers Common Approach to develop, adapt and roll out the TPD curriculum for teachers of different levels. Develop detailed work plans for the technical component of the program. Lead the testing More...

Develop plans to implement and roll out the relevant TPD trainings for teachers and supervisors. Develop training plans, materials, and tools specified for Teacher Professional Development and programmatic purposes. maintain effective communication with training participants throu More...

Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working closely with sales and More...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers More...

A Technical Support Specialist's main duty is to provide technical support and assistance to clients and businesses regarding hardware and software issues. ... Technical Support Specialists are a huge benefit to companies as they modify, clean, install and repair computer systems More...