Customer Care Jobs in Jordan

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is More...

female customer service employees are required to work from the company and from home Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home (providing a quiet environment) 4- Speak Arabic properly 5- Writin More...

Hiring Customer Services Manager (Group) for Well Known Logistics Company in Jordan. Candidate should have experience Min 3-4 years on Same Role. Industry: Logistics/ E-Commerce Jordanians with Relevant and Same experience have apply. Experienced in handling 100+ Staff of Team leaders More...

Female Call Center female employees are required to work for a restaurant on Madinah Street on a morning or extended shift, according to the available shift, with a basic salary of 260 dinars, subject to increase, in addition to lunch from the restaurant, in addition to other privile More...

Handling onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and on-boarding. Help customers set-up their accounts, populate their data, apply their policies and educate their em More...

Provide regular market research plans, actions, trends, and competitors activities and create market reports and update them regularly to provide insights on the market status and assist in the decision-making process. Gathering and analyzing data and creating reports and dashboard More...

Duties Develop a vision and strategy for clients by assessing their strategy as a business to assist them in using Deel’s tools to achieve their goals Build deep and trusting long-term relationships with clients by identifying partner pain points, providing solutions, a More...

Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Handle and answer customer' inquiries, questions and reque More...

1- Manage large amounts of incoming phone calls. 2- Generate sales leads. 3- Identify and assess customers’ needs to achieve satisfaction. 4- Build sustainable relationships and trust with customer accounts through open and interactive communication. 5- Provide accurate, val More...

Create an exceptional, personalized service experience for users. Provide positive, fast, and complete support resolutions to users via various access channels. Provide support to both shoppers and customers. Identify common trends within support interactions and escalate appr More...

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, a More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Responsible for communicating with customers’ via multiple channels Responsible for handling customers’ interactions Answer all incoming requests and address customers’ problems in a timely manner Re-direct requests as per the set processes and take full informa More...

Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Handle and answer customer' inquiries, questions and reque More...

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and c More...

Customer Service Agent at Ultra Maritime Services (UMS) Part of Baconi Group– Jordan office. We are looking for a sharp professional to manage customer queries. Key skills: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Ability More...

About the job Certify IT is looking for a driven and detail-oriented Customer Support Executive with fluent American accent to join our growing team. In this role, you will be responsible for providing exceptional customer service to our clients via email, phone, and chat. As a More...

Lead and manage the sales, marketing and account management team Prepare and own / lead the annual Business Development Plan of the company Define and achieve monthly, quarterly, and yearly targets. Design strategies for new services and products as well as analyze business need More...

About the job The Operations and Marketing Representative is a key player, dedicated to optimizing operational processes and amplifying marketing efforts. This role seamlessly integrates customer service and compliance with dynamic marketing strategies, embodying a commitment to serv More...

Handling ZenHR onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and on-boarding. Help ZenHR customers set-up their accounts, populate their data, apply their policies and educ More...