Customer Service Agent
Posted on :
01-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 703427
- Create an exceptional, personalized service experience for users.
- Provide positive, fast, and complete support resolutions to users via various access channels.
- Provide support to both shoppers and customers.
- Identify common trends within support interactions and escalate appropriately. Ability to quickly identify and resolve customer inquiries.
- Act with the customer in mind and advocate for the user community.
- Communicate effectively and exercise sound judgement when interacting with customers.
- Infuse all interactions with empathy and kindness.
Employment Type
Full Time
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
Key Skills
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