Call Centre Jobs in Jordan

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account More...

A customer experience manager (CEM) links the gap between the brand they work for and the customer. It is their job to ensure that customer experience is engaging, efficient, and effective. They make sure that customer satisfaction and loyalty rates increase, gaining more recommendati More...

What are the duties of a customer service representative? Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.

Customer Relationship Officers handle the concerns of the people who buy their company's products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Handle customers’ interactions Communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests as per the set processes and More...

Handle customers’ interactions Communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests as per the set processes and More...

Planning and Supervision Interviewing and selecting a suitable volunteer (IBV), who will facilitate and implement PSS and Life skills programs in the Peace Centre In collaboration and coordination with facilitators and the Child Protection Coordinator to design appropriate support More...

Work closely with Field Coordinator, Field officer, case managers to implement PSS and education activities in east amman and Zaatari camp centers. Responsible for initiating the PSS and educational activities for children. Deliver the PSS and education sessions for children, yout More...

Functional Responsibilities: The Data Responsibility Advisor will perform the following duties: Oversee the adoption of the OCHA Data Responsibility Guidelines by field colleagues in specific operational contexts. Represent OCHA as a subject-matter expert and facilitator in More...

Assist with liaison with GoJ entities, mainly Ministry of Interior, Ministry of Defense, the National Operations Centre, Join Coordination and Monitoring Centre and other Government counterparts in order to support delivery of OSESGY objectives; Support with liaison in matters rela More...

Bachelor’s Degree in Information Technology, Computer Science or related field required Minimum 3-5 years’ experience in Information Technology (IT) field Jordanian nationality only Infrastructure security experience working with major firewall platforms (Cisco, Forti More...

Oversee the Green Centre and Litter Picking components of the operation in the camp. Acting as an PM OIC when needed Support with camp actors and local government the SWM operations in the camp along with the PM. Contribute in WASH strategies development both at organizational an More...

Focused on the day-to-day operation of the THG Hosting global IP/MPLS backbone and data centre networks as well as supervision of 5-6 full-time Network Engineers, including their rota scheduling, day-to-day workload and personal development. Define and manage the maintenance roadma More...

Oversee the Green Centre and Litter Picking components of the operation in the camp. Acting as an PM OIC when needed Support with camp actors and local government the SWM operations in the camp along with the PM. Contribute in WASH strategies development both at organizational an More...

Technical support and capacity building to actors within the national human rights system in particular state actors, Support to our sister organisation, the Jordanian National Centre for Human Rights Support to governmental human rights focal points in fulfilling their mandates, b More...