Virtual ReceptionistLegal Intake Specialist
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0-1 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Job Description
This is a remote
We are a boutique virtual receptionist service for law firms in the United States and Our clients rely on us to be the first impression and the voice of their law ;Law firms invest a lot of money in Back Office Betties in order to provide their own callers with a world-class customer service experience, meaning that we must continually be the best at what we With that being said, the Legal Intake Specialist is the most important role in our company! Our Legal Intake Specialists go above and beyond to provide exceptional customer service through detailed call handling instructions, scheduling appointments, answering FAQ's, taking messages and transferring ;
What does a day in the life of a Legal Intake Specialist look like? We are glad you asked! A typical Legal Intake Specialist takes about 90-120 calls per This is a very fast paced environment! Calls are typically back-to-backthroughout the You are answering for about 60+ different law firms on any given This means each call is One second you might be answering for a criminal attorney that has a potential new client on the The next call might be opposing counsel on a case wishing to speak with the Beingconfidentis key! You never know what call is coming While you are going through your day you are supported by an exceptional team of Betties via our team If you have a mean GIF game,you will fit right in!
- Do the right thing, even when it's hard:Never take a shortcut, because it's more convenient for Take the long road when it's best for the client, the team, or the Act with integrity, especially when no one is Do whatever it takes to turnaround a bad
- Figure it out and get it done:Ideas deserve praise, execution is worthy of Exhaust all
- Be a goal digger:Achieve the Bring your Exceed
- Focus on the good of the whole:It's not about who is right; it's about what is Community (teamwork + clients) before Teamwork makes all of our dreams
- Own the outcome, no excuses:If you want something, be proactive and go after Ask "How do I get there?" instead of complaining about being Foster a culture of candor and ;
- ABC, Always Be Curious: Havea thirst for Practice a growth Continuously explore new and better
Requirements
- YouMUSTcompleteour PleaseCLICK HEREfor the survey (). We will not review applications that are missing a
- You must reside in AZ, NV, TX or ;
- Available shifts between the hours of 5am - 5pm PST, Monday-Friday (must be available for an 8-hour shift daily)
- Customer service or telephone experiencepreferred
- Quiet home office space (background noise such as pets or children may lead to termination)
- Internet speeds of 75+ MBPS (visit to CenturyLink is a banned ISP due to the unreliability of their network)
- A wired Ethernet Wifi is a security risk and can also cause a spotty
Benefits
- No work on the We are only open Monday through Fri
- Work from home- ALWAYS!
- We provide all the equipment you will need
- Paid training
- Internet reimbursement
- Bereavement leave for the loss of a friend or family member
- Bereavement leave for the loss of a furry loved one
- Biannual Wellness days
- Paid holidays
- Earn up to 20 days of PTO per year
- Paid sick leave
- Paid wellness leave
- Health, dental, and vision insurance available for full-time employees
- 401k available for full-time employees
- Four-month Snoo rental to all expectant Betties for their baby
- Bonusly: A peer-to-peer recognition software to cash in points for gift cards and prizes
- $100 a year to grow: Cash in $100 a year to grow personally or We've got you covered! Past examples include a year of Headspace, Rosetta Stone and even college
- Biannual Wellness Months: We send you a customized box full of goodies or a Massage Envy gift That's not all! We host an entire month of wellness tips, trainings and a wellness virtual team
- Virtual Team Gatherings: We gather either monthly or bimonthly for a fun team Past examples include a taco cooking class, a virtual costume party with trivia and prizes and a tour of a farm in ;
- Dream Granting: When it comes time to celebrate you,we want to celebrate in a way that will help you achieve your Past dream grants include a Pink Jeep Tour in Sedona, an entire day at a spa and wine tasting with
- American Dream Program: Want to purchase a home? We will give any Bettie purchasing a home $1,000 towards their down In fact,our 5-yeargoal is that 80% of our team are ;
- Annual Legal Intake Specialist MVP:One Legal Intake Specialist gets to attend our annual planning session with our leadership team somewhere pretty This year we're going to Disneyland!
You MUST complete our Please CLICK HERE for the survey (). We will not review applications that are missing a You must reside in AZ, NV, TX or Available shifts between the hours of 5am - 5pm PST, Monday-Friday (must be available for an 8-hour shift daily) Customer service or telephone experience preferred Quiet home office space (background noise such as pets or children may lead to termination) Internet speeds of 75+ MBPS (visit to CenturyLink is a banned ISP due to the unreliability of their network) A wired Ethernet Wifi is a security risk and can also cause a spotty
Employment Type
Full Time
Key Skills
