TechnoFunctional ServiceNow Developer

Minimum Experience

Equivalent combination of education and/or experience may be accepted.

5 years experience as a Business Analysis for supporting ServiceNow business processes.

5 years experience with designing business processes for ServiceNow implementation.

At least one handson ServiceNow implementation project as a functional or technical lead

At least two prior support and enhancements project as a functional or technical lead.

2 years experience coding and configuration ServiceNow.

Proficient in the Microsoft Office 365 suite of business software including Teams Word Excel and PowerPoint plus proficient in Microsoft ADO Testing Module.

Proficient in ITIL practices and methodologies.

Desired Skillset

The ideal candidate will have 8 or more years of expertise in delivering services via ServiceNow for projects of various sizes and subject matters.

The ideal candidate will have 5 or more years of experience in delivering ServiceNow services as described within this request.

Ability to work independently to accomplish the tasks and duties assigned.

Demonstrated exceptional critical thinking and problemsolving skills.

Additional beneficial skills include:

Enterprise Business Solutions specifically SAP projects.

ITIL / ITSM practices and methodologies.

Certifications / Education

All Technofunctional resources must hold one or more of the following ServiceNow certifications:

o CISITSM (Certified Implementation Specialist) OR

o CSA (Certified System administrator) OR

o ServiceNow Certified Developer.

Site to verify credentials:

Bachelors degree in business management or information systems.

Equivalent combination of education and/or experience may be accepted.

Skill

Required / Desired

Amount

of Experience

ServiceNow Developer