Employer Active
- USA
Not Disclosed
Salary Not Disclosed
1 Vacancy
Emp Type: W2 or 1099........ (No C2C)
Visa: H1B H4EAD GCEAD L2 Green Card US Citizens (Only USA Applicants)
Workplace Type: Onsite Griffin GA
Experience: 4 Years
Positions Contributions to Work Group:
PC and mobile hardware and software support for factory devices including corporate deployed IT assets at the Griffin facilities
Provide support for PC operating system and security patch updates/deployments
Diagnose hardware failures or vulnerabilities and replace failed part replace PC or coordinator repairs with 3rd party vendor
Basic understanding of network infrastructure (switches routers cabling architecture understanding)
Performing basic network and server equipment installation under the direction and support from infrastructure team.
Assist with application/software related issues or vulnerabilities and/or coordinate with the software vendor for resolution as needed
Provide Root Cause Analysis on issues impacting computers on the factory floor or sitespecific client/server solutions and make necessary corrections or make recommendations to the site on changes to improve/resolve impact
Assist with supporting Caterpillar developed applications including initial troubleshooting
Assist with ERP and other sitespecific account administration as needed
Assist with nonstandard account administration in Active Directory
Assist with other factory IT projects and initiatives as requested
Typical task breakdown:
Attending meetings with local business partners & corporate IT Collaborate with onsite IT team to provide status updates and determine next steps.
Trouble shoot network infrastructure in a local facility
Work with a production supervisor or office worker to remediate a client/server technical issue.
Education & Experience Required:
Bachelors degree in Computer Science or related field (required)
Technical Skills (Required)
4 years experience in each of the following:
Information technology
PC related hardware/software technology
Backend infrastructure (server storage database network)
Enterprise and Technical Architecture understanding
Office Client Computing solutions
Project Management capabilities
Soft Skills (Required)
Excellent written and oral communications Effective teamwork skills Initiative (Self Starter)
Disqualifiers/Red Flags:
Relative Location: they need to be onsite for this role. If they cannot be onsite 5x days out of the week they will not be considered.
Red Flag: If the candidate resides more than 30 min away we would be wary about bringing them on.
Interview Process:
1 round interview (panel interview: 45 min 1 hour)
Please forward your resume and contact details to / or can call on
Full Time