Regional Ultrasound ....
Regional Ultrasound Remote Clinical Leader
Posted on :
24-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 778892
- Own the Remote Access Tool -FFA jobs for the region - prioritization and follow up on tool reactivation to Customer Service Centres.
- Provide phone support and utilise all available remote tools to support customers such as InSite, STAR app, MOON app, SightCall, Flexcera to customers and characterize incoming application and technical issues and to be able to prioritize between multiple jobs.
- Communicate proactively and share information with Sales and Service field teams, Service Operation teams and other support functions. Through effective communications, Install Base (IB) analysis and using the field network utilization define training needs and support Modality Service Leader (MSL) to set-up and across RAL and Remote Service Leader (RSL) training plan and execution.
- Analyze remote and proactive job results and define action plans to improve applications productivity and customer satisfaction.
Employment Type
Full Time
Company Industry
Department / Functional Area
Doctor / Nurse / Paramedics / Hospital Technicians / Medical Research
Key Skills
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