Receptionist Mall Of Egypt

The position is responsible to manage effectively the reception area of the office in order to create a positive impression of Majid Al Futtaim’s image ensuring that all visitors, clients are treated courteously and all telephone calls are answered professionally and promptly. In-addition, it is also responsible to organize meetings and handle meeting rooms schedule accurately and promptly on a daily basis.

Role Details – Key Responsibilities And Accountabilities

• Treat incoming visitors to the Office courteously and inform the relevant staff of their arrival promptly.
• Provide customers with general information if necessary on MAF such as working hours, names / designations / location of relevant managers etc.
• Attend and answer telephone calls made to the Office promptly and forward calls to the relevant staff.
• Record all outgoing international calls made through the switchboard.
• Take messages from callers and ensure they are passed on to relevant staff on a timely basis.
• Ensure meeting rooms are kept tidy throughout the day by liaising with the Office Assistants.
• Allocate and book meeting rooms for employees when requested.
• Receive request from secretaries for meeting room bookings and reply back with a confirmation on room number.