Role Overview
Roles and Responsibilities
Monitor candidates during their online session to ensure academic
integrity.
Verify candidates identities and ensure they meet the
environmental and technical requirements for the exam.
Provide clear instructions to candidates before the start of the
exam.
Report and/or escalate any suspicious activities or rule violations
to the appropriate authority.
Assist candidates with any technical issues that may arise during
the test.
Adherence to Wheebox policies for conduct is paramount in
maintaining the integrity and professionalism expected of an ETS
proctor.
Desired Skillset
Attention to detail: Proctors need strong attention to detail to notice
if a student is using unauthorized outside resources to complete
their tests.
Integrity: These professionals often need to have strong moral
character to monitor important exams impartially.
Computer Proficiency: t's important for proctors to have a reasonable
level of computer proficiency. They should understand computers
Hardware how camera is enabled microphone is enabled Drivers
Settings where to check if a Driver is installed.
Assertive Communication: Proctors use communication Skills to explain
the rules for exams to test takers to establish & uphold the declared
order of decorum.
Endurance/ Perseverance: Proctors benefit from having strong levels of
patience as they must remain online with test takers for the duration of
the exam which sometimes can last around three to four hours.
Comprehension: To share the rules for the exam with students proctors
need to be able to read them in advance and understand them so that
they can address any concerns regarding exam regulations.
Typing Speed: The Proctors must monitor the students for extensive
hours which also requires them to be proficient in Typing the required
messages or to log incidents during the examination time.
Technical Skills
Proficient in English both written and spoken.
Strong attention to detail and observational skills.
Excellent communication and interpersonal skills.
Technical skills to assist with troubleshooting.
Must be able to work a flexible schedule.