Product Manager (HealthTech/SaaS)

Product Manager (HealthTech/SaaS)

Our client is a US-based technology start-up that builds advanced open-source and enterprise data integration and analytics software for public health and development entities in low- and middle-income countries. Their vision is to transform how public and private sector stakeholders access and use data to address the worlds most pressing development challenges. As a global company, diversity, equity, and inclusion are core parts of their values. They define impact by their success in helping their users access the full power of their data so they can act on valuable insights to build and sustain high performing, equitable systems.

Job Type: Full Time | Hybrid - Cape Town Office

Requirements

• Bachelor s or Master s degree in Computer Science, Information Systems or related field
  
• 2+ years of experience as a product manager at a SaaS company; work on data and analytics products/tools.
  
• Strong customer empathy and experience shaping product direction and execution based on customer needs.
  
• Comfort with user-centric design, prototyping, research and iteration and ability to express ideas using a design or wireframing tool (e.g., Balsamiq, Figma etc.).
  
• Ability to develop simple, logical and efficient workflows that prioritise usability and user experience.
  
• Analytical skills and experience with tools and languages for doing data analysis.
  
• Excellent written and verbal communication and ability to express complex ideas.
  
• Strong Program Management skills, highly organised and able to rapidly adapt to changing situations and inputs.
  
• Strong collaboration in cross-functional team environments but also able to act quickly as the decision-maker.
  
• Ability to work effectively remotely with people from a wide range of cultural and professional backgrounds.
  

Responsibilities

• Understand the needs of a diverse array of users in government agencies and international organisations, ranging from end users developing information products on the company s platform, to administrators responsible for the deployment and management of the company across entire organisations.
  
• Manage the full Product Life Cycle for key product areas of the clients platform, from research to execution and delivery.
  
• Work with Design, Delivery and Engineering to define and prioritise features that balance client needs, level of effort and other factors in the face of ambiguity and complexity.
  
• Support the execution and rollout of new features.
  
• Collaborate extensively with cross-functional teams including Engineering, Design and Delivery teams to inform the product roadmap and ensure Delivery objectives are met.
  
• Contribute to product planning across quarterly OKRs, core product road mapping and long-term product strategy/vision.
  
• Work with other Product Managers / Designers to build processes that will scale as the team and company grow.
  
• Act as the primary product liaison to the Delivery team, especially around user engagement, analytics, training/manuals and other support.
  
• Travel to countries where the company works to support product research, scoping and rollouts directly with users.
  

Do we spark your interest? Then send us your CV today!

We are looking forward to hearing from you!

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Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town. Blackpen specialises in FinTech, Cryptocurrency, Startup and iGaming Recruitment.

Bachelor s or Master s degree in Computer Science, Information Systems or related field 2+ years of experience as a product manager at a SaaS company; work on data and analytics products/tools. Strong customer empathy and experience shaping product direction and execution based on customer needs. Comfort with user-centric design, prototyping, research and iteration and ability to express ideas using a design or wireframing tool (e.g., Balsamiq, Figma etc.). Ability to develop simple, logical and efficient workflows that prioritise usability and user experience. Analytical skills and experience with tools and languages for doing data analysis. Excellent written and verbal communication and ability to express complex ideas. Strong Program Management skills, highly organised and able to rapidly adapt to changing situations and inputs. Strong collaboration in cross-functional team environments but also able to act quickly as the decision-maker. Ability to work effectively remotely with people from a wide range of cultural and professional backgrounds. Responsibilities Understand the needs of a diverse array of users in government agencies and international organisations, ranging from end users developing information products on the company s platform, to administrators responsible for the deployment and management of the company across entire organisations. Manage the full Product Life Cycle for key product areas of the clients platform, from research to execution and delivery. Work with Design, Delivery and Engineering to define and prioritise features that balance client needs, level of effort and other factors in the face of ambiguity and complexity. Support the execution and rollout of new features. Collaborate extensively with cross-functional teams including Engineering, Design and Delivery teams to inform the product roadmap and ensure Delivery objectives are met. Contribute to product planning across quarterly OKRs, core product road mapping and long-term product strategy/vision. Work with other Product Managers / Designers to build processes that will scale as the team and company grow. Act as the primary product liaison to the Delivery team, especially around user engagement, analytics, training/manuals and other support. Travel to countries where the company works to support product research, scoping and rollouts directly with users. Do we spark your interest? Then send us your CV today! We are looking forward to hearing from you! ---- Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town. Blackpen specialises in FinTech, Cryptocurrency, Startup and iGaming Recruitment.