Product IT Specialist

• Install, design, maintain, optimize and troubleshoot Roche IT solutions at customer sites.
• Support the Technical Support team in IT and service related issues at customer sites.
• Provides consultation on connectivity solutions, regulatory compliance, security and virus protection concerns and the implementation of IT products to ensure goals and objectives of Roche products are installed and Integrated via HL7 and ASTM with Hospital/Laboratory Information System (HIS/LIS), within prescribed timeframe and cost parameters.
• Support the Sales team in IT related products during sales visits and any other IT technical requirements.
• Conduct proper presentations for Roche IT solutions.
• Understand and translate the features of the IT Solutions products into customer oriented benefits communication.
• Implement Roche IT solutions for combining analytics and pre- / post-analytics with sample and data flow concepts to enable total lab solution.