Operational Excellence Assistant Manager
Posted on :
24-10-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1646037
Responsibilities:
- Champion Continuous Process improvement, change culture and quality service delivery across Operations
- Lead and execute various projects / initiative, which are based on the framework of Business Process Improvement of operational excellence, entailing projects ranging from mid-sized process improvements to major business transformation initiatives
- Responsible for efficient execution and effective implementation of all process re-engineering, change and quality projects across operations.
- Conduct processes reviews to eliminate duplication of activities and reduction in cost.
- Correct workload balance across process flows and align to staff productivity and SLAs
- Understand business needs/expectations, review SLAs between Business & Operations.
- Compiles and prepares reports, presentations and other documents as instructed by the head of department.
- Build effective relationships, influence, and motivate operations units to ensure their wholehearted commitment to the achievement of operational excellence
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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