Nurse

Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide our South East Asia delivery platform based in Bangkok enables our customers in the region to access care services anywhere anytime.

Job Description

• Attend incoming and outgoing communications promptly and courteously (telephone emails messaging etc...)
• Proper use of the case management system to record down case activities and plan new tasks
• Provide quality assistance solution to our customers
• Assist daily operation in medical cases which require clinical knowledge.
• Active engagement with overseas medical teams to meet desirable outcomes.
• Arrange medical needs targeting customer requirements.
• Continuous customer support throughout the journey.
• To ensure tasks assigned including general or medical assistance are met within agreed service level.
• Provides training and guidance to the team members.
• Adhere to company policies.

Job Requirement

• Minimally a Diploma in Nursing.
• Valid nursing APC.
• Ability to speak and read fluent English.
• Able to work PM and Night Shift.
• Pragmatic approach to problem solving.
• Work well under pressure with good time management skill.
• Discernment and the ability to assess a situation objectively.
• Attention to detail with excellent numeracy and literacy.

Remuneration

• Basic Salary: RM 4000 RM 5500
• Insurance Benefits

Consultant in charge

Jia En

Remote Work :

No