Call Center Jobs in Malaysia

We are seeking Customer Service Team Lead with professional proficiency in English based in Kuala Lumpur. Key Responsibilities: Supervise the escalation teams (around 10 head counts in a team) daily functions ensuring punctuality and compliance with organizational standards.Handle critical customer...

We deliver the best GIS solutions in the world with the brightest minds on the map.What are the issues that matter most to you Climate change national security disaster responseAt Esri Malaysia youll work with people at the forefront of these issues connect them with the best tech and solutions and...

DescriptionJOB SUMMARYResponsible for analyzing and implementing strategies to achieve business requirements. The eCommerce Support Manager is responsible for developing implementing and maintaining tools and analysis to improve operational performance. As requested by senior management this positio...

Job Overview: Join our dynamic team as a Customer Service Executive where youll be the first point of contact for clients providing timely support and solutions through inbound calls. This role offers excellent career growth opportunities and comprehensive training to help you succeed in a fast-pace...

Job Overview: Responsible for handling customer service requests coordinating service resources monitoring service quality and managing customer satisfaction for the Malaysia subsidiary. The role serves as a key communication bridge between customers dealers and internal service teams to ensure time...

Responsible for delivering high standards of service to customers by making the most effective and efficient use of Inside sales and COD Team and technology resources to lead and support the team in achieving their operational task and performance management. Accountable for the achievement of the y...

About the client: Our client is a leading merchant commerce omnichannel platform across India and Southeast Asia. They build and host a roster of fintech products from digital payments to loyalty solutions. (e.g POS terminals or payment systems) Job Overview The Merchant Engagement Specialist is res...

Job SummaryWe are seeking a Mandarin-speaking Content Moderator / Customer Support Executive (Sichuan dialect Mainland China) to support a leading e-commerce platform. The role involves content moderation seller and customer support issue investigation and escalation while ensuring platform policy l...

We SummitNext Technologies Sdn. Bhd. are a BPO and Technology Solutions provider where innovation meets excellence. As we continue our rapid expansion we are seeking talented individuals to join our team as Customer Service Representatives playing a crucial role in maintaining the integrity of our E...

Job Overview: We are looking for a Customer Support Executive to handle first-level support for corporate and consumer products. This role involves managing phone and emails assisting with inquiries resolving issues and ensuring high customer satisfaction. What you will do: Manage incoming and outgo...

Role OverviewThe Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently supporting product and service usage and maintaining strong customer relationship...

In KONE to support business performance excellence KONE Shared Services has joined forces with Finance & HR operations to form the new KONE Business Services (KBS) a one-stop shop for all business services. KBS will help drive better efficiency improving data quality and providing seamless end-to-en...

WHAT YOU WILL OWN: Onboard potential foodpanda vendors on the platform via phone call & livechat Assist the sales team on face-to-face/call training sessions with potential vendor Provide the support to the vendors to ensure they are satisfy with foodpanda Setting up relevant accounts for potential...

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall rider experience through providing feedback on SOP Process and age...

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work...

As QA Specialist your role is to act as a quality assurance specialist ensuring that processes and customer communications are of high-quality standards. You will be accountable on monitoring and improving the overall customer experience while following the set standards and high level of customer s...