Learning Development Group Coordinator
Posted on :
01-05-2024
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1 Vacancy
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Job Description
Req ID : 2780557
Overview
Tekwissen Group is a workforce management provider throughout the USA and many other countries in the worldOur client is is a major investorowned electric utility in the United States delivering electricity to more than five million customers in statesOur client ranks among the nations largest generators of electricity owning nearly 38000 megawatts of generating capacity in the U.SThe client also owns the nations largest electricity transmission system a nearly 39000mile (3000 km) network that includes 75 kilovolts ultrahigh voltage transmission lines more than all other U.Stransmission systems combinedOur clients utility units operate as our company Ohio our company Texas Appalachian Power (in Virginia West Virginia and Tennessee) Indiana Michigan Power Kentucky Power Public Service Company of Oklahoma and Southwestern Electric Power Company (in Arkansas Louisiana and east Texas)Our clients headquarters are in Columbus Ohio
Job Title: Learning & Development Group Coordinator
Location: Parsippany NJ 07054
Duration: 8 Months
Job Type: Contract
Work Type: Remote
Job Description:
- The Learning & Development Group Coordinator role supports training logistics for our client Learning and Development group who provides training to support both our field sales and internal colleagues.
- This position will manage the development and implementation of meeting management for all new hire sales training as well as project management on continuous improvement initiatives for the learning & development team.
- This role will also act as project manager in coordinating all aspects/logistics for live events including site selection hotel contract food and beverage menus air travel management meeting room specifications and setup agenda review/format audio visual coordination onsite management training budget and reconciliation/invoice payment and overall cost savings. In addition to live events this role will support hosting webinars and setting up online registration on our Learning Management system.
- This will involve working with the entire team to support the best execution of their events as well as providing exceptional customer service to our colleagues who are often new to the company and need onboarding help to understand the process and register for training.
- Manages event logistics projects with limited supervision; proactively identifies project opportunities and communicates them to functional manager; is a significant contributor to project development and implementation.
- Works with stakeholders to understand strategy and provide guidance on modalities and process with the Learning Management System.
- Presents information clearly and concisely; collects data to support presentations; summarizes and explains.
- Aggregates analytic information for management by preparing platform metrics and user trends that can inform campaigns and drive future campaigns.
- Trouble shoots customer escalations of LMS issues.
- Provides moderation and launching of ZOOM meetings within the platform with professionalism while hosting speakers and customers.
- Validates platform enhancements by testing prototypes with customers and conducting smallscale experiments.
- Manages content submission to legal or HR review as needed.
- Responsible for continuous improvement of platform and integration of internal processes and systems (Tableau Salesforce Lightening Qualtrics and Touchpoint) to support services.
- Tracks successes and colleague satisfaction through surveys and measuring usage.
- Understands the reason for customer dissatisfaction and remedies rapidly.
QUALIFICATIONS
- 510 years relevant meeting planning administrative coordination for both virtual and live
- 13 years working with Learning Management Platform
- BA/BS required
- Animal health experience a plus
REQUIRED SKILLS AND COMPETENCIES:
- Ability to organize and prioritize multiple projects in a fastpaced environment and deliver high quality within deadline
- Manages time to meet deadlines and requirements; adjusts priorities with changing requirements and communicates with management; completes projects effectively
- Administrative experience with emphasis on project management that demonstrates an ability to carry out projects with timelines and proficiency
- Must demonstrate initiative and resourcefulness
- Highly organized and strong detailorientation
- Experience supporting and collaborating with multiple levels of the organization
- Exceptional communication (written and verbal) and interpersonal skills interacting with all levels of an organization
- Strong presentation skills and Zoom facilitations skills leveraging white boards survey polls etc.
- Proven ability to interact with team members and stakeholders in a problemsolving in a constructive manner
- Ability to collaborate adapt and follow up
- Highly effective at influencing without authority
- Proven record of taking initiative and accepting challenges
- Strength in team and relationshipbuilding skills with both internal customers
- Demonstrated interest and future passion for growing professionally
- Demonstrated ability to be a team player actively and willingly looking for ways to help teammates
- Manage ongoing pull of Learning Management System Reports with strong analytical thinking and problemsolving skills.
- Ability to plan and manage multiple trainings simultaneously
- Experience with virtual meeting platform
- Experience with Hotel contracts meal shuttle and AV planning
TekWissen Group is an equal opportunity employer supporting workforce diversity
Employment Type
Full Time
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